frequently
asked questions

BELOW YOU’LL FIND ANSWERS TO THE QUESTIONS WE GET ASKED THE MOST DURING MOVES.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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GRACEFUL MOVES

Our Mission is to master in customer service , specialize in moving, and prepare a better tomorrow for our team. Professional customer servants is what we are and moving is what we do. We exercise Honesty, Integrity, and Transparency at all costs. Most companies are only concerned about booking new customers; we’re concerned about keeping new customers.

Q.

How far in advance should I schedule my move?

A.

The earlier the better! 2-4 weeks is what we usually prefer, but if you plan on moving during our peak times which is summer, end of the month or a weekend, please call us 4-6 weeks before your planned date.

Q.

Do I need an estimate?

A.

We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

Q.

What payment methods are accepted?

A.

We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.

GRACEFUL MOVES

Our Mission is to master in customer service , specialize in moving, and prepare a better tomorrow for our team. Professional customer servants is what we are and moving is what we do. We exercise Honesty, Integrity, and Transparency at all costs. Most companies are only concerned about booking new customers; we’re concerned about keeping new customers.

GRACEFUL MOVES LOCATION

We can travel all over the Great State of Texas: 

  • Houston and surrounding cities
  • Austin and surrounding cities
  • Dallas/Fort Worth and surrounding cities
  • El Paso and surrounding cities
  • San Antonio and surrounding cities
  • Corpus Christi and surrounding cities

CUSTOMER REVIEWS

Kevin, Jaiden, and Ryan showed up earlier than expected. This was due to me not reading the arrival time correctly, and not at all their fault. I have to say, these young men deserve a huge pat on the back for being representatives of your company. They were extremely respectful, eager to accomplish our goals for the move, and responsive to our desires for certain items going to the house, and the ones going into storage. Even when I messed up and forgot about the concrete bird bath until the truck was loaded, they jumped into action and got it done. These young men were excellent movers, and their work ethic would definitely get me to use Graceful Moves again. I appreciate the help, and please convey my thanks to these great employees! Job well done.
Timothy Thompson
Timothy Thompson
15:18 23 Jan 23
We found the whole crew incredible. They packed us and moved us in the time specified and damaged nothing. I have never seen movers take such care in wrapping and protecting our possessions. Devonne was especially careful with the hundreds of glass jars he had to wrap as well as Clement. George was exceptionally fast and professional in handling everything. Lorena was attentive and fast paced as well. Flex lead the team and kept everything moving at a safe and constant pace. He was a great crew chief. In all the experience was fantastic. I will use you again in 5 years. Please send me business cards to refer you to others.
porky552 Lane
porky552 Lane
17:58 08 Jan 23
Very quick and professional! Will definitely use this company again for future moves
Norberta Lopez
Norberta Lopez
22:43 29 Dec 22
Kevin Bryan and Sam were fantastic!! It was 13 hours of non stop moving. They really cared about my satisfaction. I would recommend this moving company!!
Gary Steen
Gary Steen
17:17 29 Dec 22
I was very nervous using a moving company rather than doing it myself because I had some very breakable items. The 2 guys (shout out to Flex & Blair) who helped us were extremely professional, efficient and careful with our move. I would definitely recommend them to friends and family.
Rob W
Rob W
02:13 24 Dec 22
Very helpful guys, used this company multiple times and never disappoint. They move fast, great communication, and very professional. 10/10! Highly recommend
Stephen Wheir
Stephen Wheir
16:37 23 Dec 22
Flex and his team were fantastic! They communicated well, were prompt, personable, efficient, and took great care to ensure our move went smoothly.
Stacy Love
Stacy Love
16:49 20 Dec 22
These guys are incredibly efficient at what they do and are nothing short of professionals. I had the pleasure of being paired with Alex and his team and they did a phenomenal job. An amazing team that Id recommend without hesitation. Thank you for the easy move guys!
Cory Jaron
Cory Jaron
01:05 16 Dec 22
Kevin , Dmacc
Mei Zhong
Mei Zhong
17:27 14 Dec 22
Graceful Moves does it again. I just had my second move with them. They are very professional and friendly. They are such hard workers and work diligently to complete your move in a timely manner. Their prices are reasonable for the service they provide. Very good at responding quickly to messages. They arrived on time and quickly got started. They wrapped all the furniture with great care. I would recommend them to others. Thank you guys for another great moving experience.
Rosie Llanes Miller
Rosie Llanes Miller
15:50 14 Dec 22
Kevin, flex, and jaiden were very efficient, professional and kind. They worked well together to get us loaded in Sugar Land on Tuesday to get us to Waco before dark. On Wednesday they unloaded our “stuff” in a professional and timely manner!! Highly recommend them for movers! The best crew ever.
Sarah Pyle
Sarah Pyle
01:54 08 Dec 22
Amazing experience with graceful movers. They hauled it!! So fast and efficient, friendly and respectful.
Kelcy Buchanan
Kelcy Buchanan
21:21 01 Dec 22
Kevin, Sam and Darius did a great job moving my stuff and they handled them with care! They were good in communicating and asking where to put my stuff in the new location! Highly recommend this team!
Cathy
Cathy
00:49 01 Dec 22
Second time moving with Graceful movers and they are THE BEST.
emily vaught
emily vaught
19:02 28 Nov 22
Great service. Quick. Good price! The guys were very respectful and great to work with.
Keaton Kainer
Keaton Kainer
22:07 21 Nov 22
Great experience with Graceful Movers. Bryan, Dmacc and Kevin were great!
Joseph French
Joseph French
20:32 20 Nov 22
Flex and Jaidan are awesome! They were professional, kind and quick to get everything packed up and put away. I’d recommend using these 2 for your next move!
Amanda McIntire
Amanda McIntire
04:46 20 Nov 22
Kevin and his team were top notch! We had some non-standard requirements involving an appliance swap between two houses, a flag pole, a second floor couch lift through a bay window overlooking the living room and a storage building. They handled it in stride and never batted an eye, his team including Devon and Darius were professional, polite and easy to work with. No reservations and great experience!.
Kevin Smith
Kevin Smith
21:18 16 Nov 22
I want to give a shout out to Kevin, Bryan , and Jaiden. Excellent service, on time , efficient and polite . I would hire this company again ❤️
Rachel Chandy
Rachel Chandy
12:37 13 Nov 22
Alex and Devon were very professional and made our moving experience so much better than past moves. They arrived early and were fast with moving our things. I highly recommend Graceful Moves to anybody that is looking for a great value with professional, hard working people.
Marla Medina
Marla Medina
03:03 13 Nov 22
Kevin, dmacc and Blair were extremely quick and very efficient with packing and protecting our belongings! Very polite and asked us questions when needed. Thank you guys!!! Will call you again and tell my friends!!
Janet Wentzel
Janet Wentzel
20:25 08 Nov 22
The entire team was fantastic in helping us get moved into our new home! Cannot recommend them enough based simply on the work ethic alone. Very courteous and hard working, I feel like we definitely picked the right company for the job.
griffyn wales
griffyn wales
02:23 06 Nov 22
Sam, Alex, Brian, Jeremy and George are great! they get the job done quickly and efficiently!
Jennifer Ochoa
Jennifer Ochoa
00:53 06 Nov 22
This was my fourth and best experience with the guys at Graceful Moves! Alex, Jeremy, Sam, George, and [dude, I’m so sorry I forgot your name already! Long day] were the absolute best.
Bunker Squyres
Bunker Squyres
23:35 05 Nov 22
Rasheed, Greg, and Audounis were completely awesome and professional. They gave a courtesy call when there was vehicle issues. They wrapped everything and took care with all of our furniture. They asked where things went and were quick and efficient loading and unloading. Definitely a world class company and would recommend them to anyone.
Donna Coffman
Donna Coffman
20:14 05 Nov 22
Excellent and efficient service from Rasheed and Audounis and Greg. Very helpful and down to business. Excellent work all around.
Carlos Salinas
Carlos Salinas
20:11 05 Nov 22
Rasheed, Greg, Audounis did an amazing job in our move. Everything was moved correctly and with no damage to anything. They set things up in our new home just how we wanted it. Everything was clean and packed well. Would definitely recommend!
Jeremy Coffman
Jeremy Coffman
20:11 05 Nov 22
The crew was very tentative and understanding of the mess. Great job making sure to keep items safe.
David Hernandez
David Hernandez
15:42 01 Nov 22
They were able to help with move in cypress. Quick and efficient.
Tehrae Heflin
Tehrae Heflin
17:00 31 Oct 22
I would definitely recommend this company… These gentlemen were on time. They never took a break… Very professional!!!!!!!! You looking for a moving company don’t look any further….. Thanks guys. Job Well Done
frankie williams
frankie williams
20:02 30 Oct 22
Kevin , Blair , Darius , and Sam were amazing. They communicated well before and during the move and were polite, professional, and worked extremely hard. They took special attention and care to protect my household goods and my house itself as well. I would definitely recommend them and use them again as well.
Kassandra Wilkes
Kassandra Wilkes
23:39 29 Oct 22
Words alone couldn’t express my gratitude for the quick, efficient, and customer friendly Graceful Movers!
Dana Jefferies
Dana Jefferies
15:35 29 Oct 22
They did an absolutely phenomenal job!!!
Oyas Jackson
Oyas Jackson
16:07 25 Oct 22
Kevin, Darius, and Rasheed did such a great job! Definitely a great team!
Christopher Meyer
Christopher Meyer
11:16 25 Oct 22
Kevin, Darius, and Rasheed made moving less stressful! They were very efficient and took great care in handling my things. If you are looking for a moving company I recommend Graceful Moves, LLC!
Chrystian Lopez
Chrystian Lopez
18:10 24 Oct 22
Fast, smooth and easy Kevin, Darius , and Rasheed did a great job. Highly recommend them to everyone. They move efficiently and they make sure everything is secured.
Carolyn Lopez
Carolyn Lopez
18:07 24 Oct 22
Kevin and flex were awesome , very professional let us know everything in detailed along the way extremely satisfied.. This is the first time we’ve ever use movers We were so so so very impressed. These guys got in when they said they were going to for appointment time , they did not lose steam from the beginning, Four hours later our stuff was packed , moved unpacked, and set up. Everything went as smooth as I would have hoped Thank You Graceful Movers. Thank you personally Kevin and Flex. We WILL Use them again and will recommend the company and those young nen!!!!☺️☺️☺️Eric and Cena Brown
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20:39 23 Oct 22
Kevin, Nolan, Jorge, and Buck were excellent. Great process for protecting everything and locating it back to the rooms in the new place. Everyone was nice, professional, and seemed to take pride in customer service. The final cost came in under the quote, which is what everyone wants!! The efficiency of the crew made the total job go quickly.
Stacy c
Stacy c
01:56 23 Oct 22
Kevin & Flex were a superb crew. They were professional, courteous, and got the job done. Very happy with the work done. 10/22/22. AB
Ann Brown
Ann Brown
22:25 22 Oct 22
Andre and Devo were amazing!!! Very professional as well as personable. They made sure to wrap all of my furniture and it got from A to B in perfect shape. Graceful moves made my moving easy and fast. 🙂
Danielle Mary
Danielle Mary
17:02 15 Oct 22
This company and especially Kevin, Bryan and Sam are the best. They work so well together and with us. We are beyond happy and will definitely recommend Gracefulmoves!!!!
Barbara Johnson
Barbara Johnson
19:50 14 Oct 22
The guys were professional and they did a good job.
Gary Culver
Gary Culver
19:50 12 Oct 22