frequently
asked questions

BELOW YOU’LL FIND ANSWERS TO THE QUESTIONS WE GET ASKED THE MOST DURING MOVES.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

GRACEFUL MOVES

Our Mission is to master in customer service , specialize in moving, and prepare a better tomorrow for our team. Professional customer servants is what we are and moving is what we do. We exercise Honesty, Integrity, and Transparency at all costs. Most companies are only concerned about booking new customers; we’re concerned about keeping new customers.

Q.

How far in advance should I schedule my move?

A.

The earlier the better! 2-4 weeks is what we usually prefer, but if you plan on moving during our peak times which is summer, end of the month or a weekend, please call us 4-6 weeks before your planned date.

Q.

Do I need an estimate?

A.

We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

Q.

What payment methods are accepted?

A.

We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.

GRACEFUL MOVES

Our Mission is to master in customer service , specialize in moving, and prepare a better tomorrow for our team. Professional customer servants is what we are and moving is what we do. We exercise Honesty, Integrity, and Transparency at all costs. Most companies are only concerned about booking new customers; we’re concerned about keeping new customers.

GRACEFUL MOVES LOCATION

We can travel all over the Great State of Texas: 

  • Houston and surrounding cities
  • Austin and surrounding cities
  • Dallas/Fort Worth and surrounding cities
  • El Paso and surrounding cities
  • San Antonio and surrounding cities
  • Corpus Christi and surrounding cities

CUSTOMER REVIEWS

Blair, DJ & Roy were absolutely fantastic. I was absolutely stressed about our move but they made it so NOT stressful 😅. Considering how much stuff we had they were so fast, efficient, polite and super professional. Only thing we had an issue with is that DJ is a Yankees fan 🙄 seriously, I’m so glad we hired this company. Best decision.
mel desiree
mel desiree
21:10 19 May 22
**Stress free experience** Graceful Moves, LLC has the highest level of professionalism. Patrick was extremely helpful letting us know what size storage we needed as well as the best way to pack our items. They communicated with us throughout the entire process, including a 30 minute estimated arrival phone call. Cordero, Alex, and Jew handled our items with care and offered the best customer service. Every single person we encountered at Graceful Moves is an absolute blessing. Highly recommend!
Brandi Arman
Brandi Arman
23:32 10 May 22
This was the 1st time I used them to move. I had good experience with them. They are hard workers. They tried their best to move fast. They are good at what they do. Nice crew with good vibe. They were being very careful with furniture. However, accidents do happen. They drive carefully with truck loads of furniture. If there would be any damages. They try their best to be fair to cover damages and credit back to your account. They are straight forward and honest. I have used other moving companies before but never been satisfied as I am with this company. Definitely recommend and will use them again.
Sidd S
Sidd S
04:39 30 Apr 22
This is the second time I’ve used Graceful Moves. We got a different team this time. Cordero, Alex and Blair truly made our last haul a breeze. They came in, cleaned out my home, we’re easy to communicate with and oh so flexible. Another fun move with amazing people 🥰
Ondron Coleman
Ondron Coleman
18:10 29 Apr 22
The crew came in and moved our 5 office suite. They were very polite and knowledgeable about what needed to be done. Best experience with movers I ever had. Andre, Blair, and George were awesome!!!
Rebecca Long
Rebecca Long
18:56 23 Apr 22
Andre, Buck, Paul, and Chase were fantastic! They arrived on time and worked very efficiently to get our move done quickly, but they also took the time to reassemble beds and TV stands.We are doing moves again next week and the week after PODS containing the majority or our household goods from Virginia, and we would love to have this same crew again.We truly cannot say enough good things about Andre, Buck, Paul, and Chase or Graceful Moves. It is a top-notch company and superb people. We have recommended them to family members and friends, and we will continue to do so.
Jim Brown
Jim Brown
03:18 23 Apr 22
Graceful Moves is a fantastic moving company. We had a small move but the distance between the two properties was over 200 miles. They arrived on time and carefully loaded al the items. They arrived at the destination in a timely manner and promptly unloaded. The entire experience was completely stress free and worth every penny.I would gladly recommend this company to anyone.
Pauline Hawkins
Pauline Hawkins
16:44 22 Apr 22
Andre, Buck, Paul, and Chase were fantastic. They were very professional and took care of everything as if it was their own. Highly recommend Graceful Movers and ask for Andre, Buck, Paul, and Chase.
Jeannette Brown
Jeannette Brown
01:50 22 Apr 22
Our move was quick and smooth with Brandon, Dennis, Jeremy, and Nolan. They were kind, efficient and enjoyable to spend the day with! Moving is stressful and I can honestly say I enjoyed my move day with these guys!
Staci Mock
Staci Mock
22:18 07 Apr 22
This team was amazing. They helped us out tremendously! Saved us from an awful situation by bending over backwards to help us out. We are incredibly grateful.
RPFGAMER Rivero
RPFGAMER Rivero
02:39 05 Apr 22
Great customer service, great movers!
Reggie Benns
Reggie Benns
16:38 04 Apr 22
Lindo
Ángel Zambrano
Ángel Zambrano
20:21 21 Mar 22
I had a very last minute move, and I tried calling so many places. They were either fully booked or offering insane prices. They helped me get everything moved to my new place in just a few hours, and I had quite a bit to move. They even helped disassemble some furniture that was tricky to get into the narrow doors of my new apartment. The movers were really kind and respectful. Not only that, they called me a day or two later to make sure I was satisfied with everything. I will definitely be using them for my next move!
Franco Fierro
Franco Fierro
15:50 23 Feb 22
I can't imagine what the move would have been like without the help of Dayron and his crew! They took care of us and did so in a timely manner. Would use again and again ✊🏾
Clifton T Boudreaux Jr.
Clifton T Boudreaux Jr.
22:01 17 Feb 22
Hands down the best moving company around. Price was reasonable and the guys not only were professional but made sure all needs were met. Friendly, went above and beyond. If I move again I'll specifically ask for Ron, Chase and Devo. If you're moving, give them a shot.
Jake Sims
Jake Sims
14:13 10 Feb 22
Kevin, clemont and flex were great. They were extremely care with a piece of furniture we had been looking for 20 years ago after our original one was destroyed coming back from Germany. Highly recommend!
Jeff Shane
Jeff Shane
16:16 28 Jan 22
They did a great job and worked quickly and efficiently, and everyone was kind.
Daniell DarF
Daniell DarF
06:02 21 Jan 22
Devonne, Kevin and Don
John Miller
John Miller
18:47 14 Jan 22
I had 3 guys come out to help me move and I had a great experience! They came in the window they said they would. From the time they got there until we finished, they were non stop, no dragging their feet. I had some really heavy pieces and they made everything look easy. I would definitely recommend and will get the same company when I move again!
BRENDA Alanis
BRENDA Alanis
18:41 13 Jan 22
Quick, nice and got the job done safely!
Brennan Heth
Brennan Heth
17:09 10 Jan 22
Graceful movers were professional, the move was smooth and they took their time but moved in a consistent timely manner. I would definitely recommend using Graceful movers and I would use them again.
R Kelly
R Kelly
01:59 08 Jan 22
The entire crew showed up on time and worked hard all day. I would recommend them to anyone. They were all very professional.
Michael Yeager
Michael Yeager
00:59 06 Jan 22
Kevin, Sam and Dee were great! They were extremely professional and hard-working. I would definitely use these movers again in the future.
Jason Ross
Jason Ross
05:19 24 Dec 21
They were great and quick! Would highly recommend.
Monique H
Monique H
17:50 23 Dec 21
I must admit, after using Graceful Moves not once but twice in 3 days, there is truly nothing more I could have asked of them they didn't provide. Our moves were 70 miles and 110 miles away. And included a baby grand piano and a 500# stone piece of art work. And both were delivered upstairs to a beachhouse! On time, worked hard and filled the truck to where you had to literally hold material in to get the door to close. 10 ********** (stars) as far as I say. Ryan and all of the guys were super!!
Herb Walpole
Herb Walpole
01:54 23 Dec 21
Thank you so much for helping me move.
Karla Navarro
Karla Navarro
01:00 23 Dec 21
Kevin, Devonne,and Ron were not only quick and expedient, they were also very careful and mindful of our belongings while keeping great work ethic and etiquette. They loaded our truck in less than 3 hours!
Jen
Jen
18:20 21 Dec 21
Alll three were awesome! Highly recommend! Kevin. Dennis, and Devonne could not have been better. Hard workers!
Linda Warriner
Linda Warriner
23:59 20 Dec 21
Sam, Brandon, Leroy and Nolan did an outstanding job!
George Asous
George Asous
23:10 18 Dec 21
Kevin,Brandon,Devonne, and Chase were a great moving team! We had a ton of boxes and furniture and they worked non-stop to get it all done. Their demeanor was so pleasant and they were extremely helpful and patient. They made our moving experience as easy as it could be on us. We would highly recommend them to anyone looking for a great moving crew!
Rebecca Beltran
Rebecca Beltran
23:28 14 Dec 21
They were very professional and courteous. Highly recommend this company for your moving needs.
Jessica Prior
Jessica Prior
19:16 14 Dec 21
Kevin and Don helped us move and did a very good job. Efficient and very helpful. Would use again!
Daph Uni
Daph Uni
17:08 13 Dec 21
The team from Graceful Moves have been absolutely amazing! From the planning and walkthrough to the day of the actual move everyone at Graceful Moves has gone above and beyond to make this one of the easiest moves.
Christy Dukes-Goldsmith
Christy Dukes-Goldsmith
03:50 12 Dec 21
Ron, Triston, and Amani were AMAZING. They did such a great job and were so careful with even my heaviest furniture pieces. 10/10 would recommend. This is my second time using Graceful Moves but it won’t be my last. Thank y’all!!
M Schmidt
M Schmidt
20:32 11 Dec 21
This company is fantastic! They showed up on time, everyone was extremely friendly and helpful, and they even handled an hour of rain with ease. I felt like all my belongings were very well taken care of. Thank you to Brandon and his crew.
Haley Morrison
Haley Morrison
19:58 06 Dec 21