Terms and conditions

Terms of Service

Last updated: 18 May 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2022 Graceful Moves, LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at 281-324-8050.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please contact us at 281-324-8050 and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at ggray@www.gracefulmovestx.com.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

a moving truck and a text "fast Delivery"
safe and secure icon with a shield in the middle
customer referal icon, with human icons
graceful moves 1%

CUSTOMER REVIEWS

Quick fast and professional!
Jamie Sutphen
Jamie Sutphen
16:25 07 Apr 24
Graceful movers did a great job. They were extremely kind and provided great service. Overall we were very pleased and highly recommend. We will use them again if it is ever necessary.
Dan Skinner
Dan Skinner
21:22 06 Apr 24
Buck, Jerry, and DMac were phenomenal! I’ve used Graceful movers several times now and they never cease to amaze me. This crew was efficient, friendly, and very careful with all of my stuff and my new house.Thank you!!
Sarah Rodriguez
Sarah Rodriguez
19:31 06 Apr 24
Quick and careful. Outstanding work.
Matt Bates
Matt Bates
17:51 06 Apr 24
They move my things from 3 floor to the second floor every thing was smooth and fast those two young men did a great job they was so nice and friendly I would recommend y’all to everybody thank y’all so much I will be using y’all again in the future
Katarra Watkins
Katarra Watkins
17:06 06 Apr 24
Graceful movers is amazing!! Highly recommended 5 stars!!
noneya
noneya
18:37 05 Apr 24
Sam, Buck and Alejandro did a wonderful job moving all of my belongings. They were very helpful, had great attitudes, and took great care of everything. Nice job and keep up the good work!
Alicia Taylor
Alicia Taylor
16:28 05 Apr 24
We just moved from our home of 24 years so we had a lot to move. Graceful Moves was absolutely amazing to work with! They showed up on time, carefully wrapped and loaded every piece of furniture as if it was their own then unloaded and unwrapped every piece and placed it exactly where we wanted it. On top of that, they did it all well under the estimated time we were initially told! We loved working with these young men and will not hesitate to recommend them.
Lisa Morris
Lisa Morris
01:54 05 Apr 24
Absolutely fantastic
steven soper
steven soper
20:20 01 Apr 24
S/o to Graceful Moves Moving & Storage, they were very professional, move at a great pace, and packed my truck up so I could maximize all the space. I would definitely use them again!Alyse
Alyse Lewis
Alyse Lewis
14:14 31 Mar 24
During my move I was assisted by Brian and D. These young men were prompt, professional and courteous. They took apart as well as wrapped my furniture. They also had to carry some heavy pieces down four flights of stairs. This is the best moving experience I’ve had thus far! I would highly recommend this company!
ms re
ms re
00:39 31 Mar 24
They did a good job
ruby Chen
ruby Chen
22:12 30 Mar 24
Kevin and Alejandro were professional and did an excellent job! This was my second time to use Graceful and I have been very happy with both moves.
Cherie Lynch
Cherie Lynch
20:46 30 Mar 24
Awsemee
Greg Posmantur
Greg Posmantur
18:49 30 Mar 24
My move was very smooth and timely, friendly service. All my furniture was packed and protected really good. 100% recommend
annmarie wright
annmarie wright
00:33 30 Mar 24
Graceful movers was in fact graceful! Mack was the leader of the crew that was assigned to us and he led his men with patience and class. Bryan and Alex waisted zero time while mack walked us through how the day would go, they immediately jumped into action and executed their roles and responsibilities perfectly. All three men were extremely respectful, kind and fun to hangout with for the day. I could not recommend graceful movers enough, specifically Mack and his crew!
Travis & Stephanie
Travis & Stephanie
20:29 28 Mar 24
The foreman was amazing!!! He practically moved everything by himself. They got to my apartment and got started ASAP, and was finished within the 2hr window I was given!!! Definitely recommend this company!!!
Latisha DeBrady
Latisha DeBrady
16:01 23 Mar 24
Friendly, hard work young men
Traci Carter
Traci Carter
21:12 20 Mar 24
WOW THIS IS BEST CREWS MOVERS I HAVE EVER HAD THANK YOU GUYS I WILL TELL CLIENT ABOUT YOU GUYS IM SO HAPPY THX GOD BLESS YOU ALL
OLUWAKEMI BALOGUN
OLUWAKEMI BALOGUN
22:58 15 Mar 24
Awesome moving company. Very nice and professional movers who were quick, and very careful with everything moved.I would definitely be glad to use GM again
jonathan ashley
jonathan ashley
03:23 15 Mar 24
The movers were prompt, efficient, and very careful with our belongings and home. All of our furniture was wrapped and no markings were left on walls. They asked questions when needed regarding the furniture and placement. They were very friendly and made good suggestions regarding our furniture. We would definitely use Graceful Moves again!
Abby LeBlanc
Abby LeBlanc
01:23 15 Mar 24
This company is awesome.. Great Price and fast service..
Tammy Johnson
Tammy Johnson
19:50 13 Mar 24
Jerry, Roy and Buck were awesome!
Steven Bassett
Steven Bassett
21:11 12 Mar 24
The two fellows who helped us move were great. They really put in a lot of effort and were polite and professional the whole time. They got things done quickly and efficiently, which was important to us to keep the cost/hour down. Really wouldn't have been able to make the move without them and the rate was affordable enough.
Quirkyhndl
Quirkyhndl
17:12 05 Mar 24
The crew was excellent. Respectful and careful. They were extremely strong and capable to move a very heavy antique refrigerator. They were well mannered, never said a profane word. Such a pleasure!
Serena Miggins
Serena Miggins
21:56 02 Mar 24
I don't take time to write reviews but I felt compelled to do so based on our experience.Our move was absolutely flawless. The moving team used the upmost care of our belongings. We couldn't be happier with Graceful Moves Moving & Storage.I highly recommend using this company for your next move.
John Clarke
John Clarke
15:59 01 Mar 24
Nushawn and Buck were very helpful and made the move very smooth. Even though I was moving from downtown there were not any issues. Super nice guys and had no issues moving any of my stuff. Perfect!
Gavin Andrews
Gavin Andrews
17:20 27 Feb 24
The movers were wonderful. No complaints. Quick and easy transition between homes.
Andrea Ligon
Andrea Ligon
16:59 25 Feb 24
My home got flooded last week with a broken pipe upstairs. Both floors were affected. Graceful moves is by far the most professional and accommodating service I have ever used. They came in and witnessed the scene and did not hesitate one bit. These gentlemen were so gracious and went over and beyond to help me pack my belongings and salvaged what was possible. I’ve used them twice in the past two weeks, and both teams that came were friendly, cooperative, and humorous. It lifted my spirits, even looking at my home in the dumps. They were able to protect my fragile art and glass pieces, and I was able to trust their process in safely transporting the items to my storage unit. I have used movers a few times before in the past, but this company is a memorable one. I’ll be sure to stick with Graceful Moves. Thanks Greg for your amazing service and team! Could not have gotten through this without you guys!
Trang Tran
Trang Tran
19:08 21 Feb 24
Graceful Moves made our move easy! They arrived on time, the whole team was professional and respectful of us and our property. They obviously took pride in and enjoyed their work. Nothing was damaged, and we ended up paying less than the estimate! We would use them again.
Laura Shook
Laura Shook
21:27 16 Feb 24
These movers are amazing! Arrived promptly, very professional, rapid fast, and with very meticulous care! Thank you Ryan and Greg!
Joshua
Joshua
21:26 16 Feb 24
I have moved several times in my lifetime and I have used moving companies before and I have to say Graceful Moves is by far the best. Our movers were very efficient, respectful and kind. The cost was excellent. If you need movers I would highly recommend Graceful Moves.
Lennia Adams
Lennia Adams
21:44 10 Feb 24
Affordable, efficient and professional service. I have used Graceful moves twice so far and highly recommend them for your moving needs.
Annice Bosley
Annice Bosley
21:13 06 Feb 24
These guys are the best! Took time to wrap everything, moved everything with great care, and dried it all during the rain. They were extremely nice and very personable! Would highly recommend to anyone and very reasonably priced!!
Scott Newton
Scott Newton
16:31 04 Feb 24
Awesome! Super communicative and great energy. 100/10
Kaitlyn Elliott
Kaitlyn Elliott
18:30 02 Feb 24
Great work, moved quickly. Very nice and helpful!
Andrea Watts
Andrea Watts
21:46 01 Feb 24
Graceful Moves continues to give wonderful service! We have used them 3 times now. We recently had a move scheduled but encountered some last minute problems. I emailed Ryan and he and our crew really stepped up to help us with great attitudes and service.
S Griffin
S Griffin
04:51 31 Jan 24
Moved into my first apartment today and Graceful Movers was honestly the best choice! First, they brought moving boxes 3 weeks before my move date. On the moving day, they were prompt arriving w/in the moving window, efficient, and professional. The movers Dee and Dmac were careful with all my furniture even with moving it to a second floor apartment. They were done in two hours!Customer service was a plus as well. They always checked in all the way up until the date of move to see if you needed any assistance.Lastly, pricing was worth it. I called 4 different companies in the Southwest area and they offered the best overall package. I did not have to lift a finger the entire time.Again thank you! I would to refer them to anyone.
SaiNia Daniels
SaiNia Daniels
02:09 28 Jan 24
Best decision ever to have graceful moves help me with my move. Not just help they did everything. Sent me boxes beforehand so I could pack at my own pace, they were on time and prompt, they also unassembled and assembled one dining table set for 6, 2 beds, 1 couch and 20 boxes all under 3 hours with stairs! I was so amazed - I can’t recommend them enough! Book them book them book them!
Safaa Rauf
Safaa Rauf
01:37 16 Jan 24
Jerry and Sam were awesome. My moving company will definitely forever be Graceful Moves Moving and Storage, very please and happy.
Doris Silva
Doris Silva
20:20 13 Jan 24
Very professional and did not waste any time. They carefully protected my belongings and placed them exactly where I asked them to be placed. I would use them again.
R.G. Keener
R.G. Keener
21:16 12 Jan 24
I used Graceful Moves for my local move. They were great - quick, on time, respectful and polite. The price was very fair and they took great care with my belongings. Highly recommend.
Beth Davis
Beth Davis
08:17 07 Jan 24
Both Darius and Jonathan were great and helped move. They were very professional and packed everything with care. I was a little surprised how much care and packing they did with all the objects which I was not used to having moved around in college without much care for the safety of objects.
Matt Ebert
Matt Ebert
20:11 05 Jan 24
Amazing move team! They moved us from our town home, into a house two hours from Houston. They were clean and efficient. And very respectful. Highly recommend! Very hard working
Andi Tieszen
Andi Tieszen
22:07 30 Dec 23
Darius and Johnathan were prompt, professional and patient with me during this move. It was like I was with old friends. Just Excellent. I will definitely recommend them and your company.
William Hatchet
William Hatchet
00:08 16 Dec 23
I had scheduled a move with Graceful Moves on November 27th. The movers arrived late due to an internal system issue but they certainly made up for it the moment they arrived. The team lead was Jerry and he had over 30 years moving experience. He knew exactly what to do and accommodated all my requests and suggestions. They carefully wrapped all my fragile items and labeled the boxes according to the room they came from. He knew exactly how to carefully handle and pack my large OLED TV. He expertly directed the other movers and there was no lollygagging. They had my stuff packed and loaded within a few hours and unloaded even quicker. They assembled my adjustable bed frame and mounted my TV back on the stand and he even took some extra time adjusting it for the proper viewing angle.The owner Greg met with me at my new home to address any questions or concerns and ensure my complete satisfaction. I highly recommend Graceful Moves for any of their services.
Jim West
Jim West
17:52 05 Dec 23
Quick
Simplejack
Simplejack
20:13 26 Nov 23