Terms and conditions

Terms of Service

Last updated: 2020-09-16 17:47:48

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2021 Graceful Moves, LLC. All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at ggray@gracefulmovestx.com.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to ggray@gracefulmovestx.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. Our copyright agent is Erynn Duran. The following is his/her contact information:
ggray@gracefulmovestx.com
623-889-5755
7150 W. Roosevelt St Phoenix, AZ 85043

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please email us at ggray@gracefulmovestx.com and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Maricopa County, Arizona, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Arizona.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at ggray@gracefulmovestx.com.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

CUSTOMER REVIEWS

Very impressive business!! Imagine breaking your ankle 2 weeks before your move date and couldn’t finish packing stuff. Well Grateful Movers came to the rescue. The team of Kevin, Dee, Tristen and DeVonne were solid. They came with a plan and executed it flawlessly precision. They were polite and very professional. They wrapped and boxed my stuff like it was their mother’s stuff… even when I told them it wasn’t necessary. ☺️☺️ We all know time is money… This team didn’t waste my money. Their cadence of work was outstanding…I highly recommend this company and this team.
Curtis small
Curtis small
01:16 27 Oct 21
The three gentlemen sent to move my items were professional, courteous, and efficient. I was hesitant to hire a moving company. However, they handled my furniture as if it were their household items. Not only will I use this company for future business. I will recommend them to others. Thank you for an EXCELLENT EXPERIENCE!!
Tiffany Nixon
Tiffany Nixon
01:38 26 Oct 21
Great experience. Made everything as smooth as possible. I definitely would recommend to anybody looking for a move. 10/10
Richard Onwumere
Richard Onwumere
13:00 25 Oct 21
Workers were kind/respectful, professional and worked efficiently while taking the time to carefully move my belongings. They took the time to make sure boxes were placed in desired areas for an easy unpack. Great pricing for the move and they workers were always moving. 👌 I have a heavy 8 person marble tables that always makes me nervous during moves and they handled this challenge with ease and professionalism. I will definitely be using this moving company in the future! Great job guys! Way to be awesome! 💪 💪 💪
Dawn Major
Dawn Major
18:06 23 Oct 21
Alex and Sam were great and very efficient!
Montrell Hamilton
Montrell Hamilton
17:03 22 Oct 21
Kevin, Devonne, and Kendall did a wonderful job! Very professional. Will use their services again in the future. Very organized and helpful moving business. Patrick and Ryan were awesome also. Thank you!
Aaliyah
Aaliyah
15:25 22 Oct 21
My experience with Graceful Moves was amazing!Ron, Delroy and Kendall were awesome. They were fast and very professional. I had a large move with more than one stop and Ron, Delroy and Kendall were on it!!! I would totally use Graceful Moves again in the future and would recommend to my family and friends!
Krystal Richards
Krystal Richards
01:10 22 Oct 21
The moving team is awesome, no mater what team you have. I am a realtor and have used several moving companies over the years until I found Graceful Moves. They have done an excellent job every time and meet my pickiest clients expectations. They go anywhere and have accommodated moving a household to 2 different states. Highly recommend
kelly worley
kelly worley
20:43 21 Oct 21
Kevin and Chase were awesome and made the move seamless and definitely less stressful! I highly recommend 🥳
Monica Chopra
Monica Chopra
02:49 21 Oct 21
Fantastic experience from start to finish. Ryan came to our home to provide a clear estimate for the move. Our crew, Brandon, Kevin, Amani, Chase and Flex, was incredible. They were all so friendly, very focused on quality customer service and extremely hard working/efficient. Thanks to the entire team for a job well done!
Kristen Seaboch
Kristen Seaboch
03:02 20 Oct 21
Ron, Delroy and Armani made the stressful and tiring event of moving such a breeze. All 3 men were timely, courteous and respectful. Even joking around with my crazy husband who thinks he's a comedian. They were able to load and unload a ton of boxes and miscellaneous items beneath the time frame we thought and still maintained order. We thank them immensely for the help!
Lameka McLean
Lameka McLean
17:22 04 Oct 21
Jerry, Flex, Cash and Dee were amazing! They handled my heavy Restoration Hardware furniture with such care. I was so impressed how they all worked together to get all of my furniture in our three story townhome. They were very professional and I recommend them for your move! Amazing!!!
Christina Turner
Christina Turner
02:48 03 Oct 21
Great move. The team was very responsive, communicative, and did a great job!
Bert Coslow
Bert Coslow
23:30 02 Oct 21
Kevin,Devonne,Amani did a great job. On-time! Early actually! Very polite and funny young men! They were fast and there was no damage! 5 stars!
Flor Garrido
Flor Garrido
18:04 27 Sep 21
Kevin and Devonne did a great job. Will %100 be using the company again in the future and would most definitely recommend the service to a friend.
Brandon Iselt
Brandon Iselt
15:31 26 Sep 21
Graceful Moves is the only moving company I will use from now on! This was the best moving experience I have ever had! Dee, Triston and Dennis were polite, fast and professional the whole move! I hate moving but these guys made it easy! Thank you!
Alcione pete
Alcione pete
17:43 25 Sep 21
I had a team of three come and help me move. Jerry Chase and Denis are the best movers ever. They made the whole process smooth and amazing. We had two stops and they were amazing even when the weather was not the best. Amazing crew and amazing service!!
Abdul Asif
Abdul Asif
23:18 13 Sep 21
The crew was awesome and hilarious. Moving is stressful but they made it pleasant and I would not hesitate to use the company again.
Melanie Pruitt
Melanie Pruitt
22:14 06 Sep 21
Brandon’s team was prompt and efficient. Will request them next time!
LaKiaya Evans
LaKiaya Evans
18:36 27 Aug 21
Just moved to the Austin area and used Graceful Moves. It was a great experience and would recommend them for any move. Dee, Kendall and, Triston were very quick and professional. They did an amazing job and I am very grateful for having them as my movers.
Thomas Wozniak
Thomas Wozniak
19:45 20 Aug 21
This couldn't have had a better experience! This is my first time using movers and De'Andre and Joshua were excellent. They let me know when they were about 30 minutes out and were polite, fast, and efficient! I will definitely use this company again next time I have to move they made the most frantic part of moving go by like a breeze.
Carley H
Carley H
15:34 16 Aug 21
This is the only movers I saw with 5 star reviews and they really deserve it. I was hesitant with the price but I can see why - they took really good care of my things These guys Ron ,Aaron, Dennis ,Chase and Deandre really worked so hard non stop with just a short lunch break. They were very professional, friendly and figured out ways to make things work . They really deserve 5 ⭐️ ⭐️⭐️⭐️⭐️
Monica C
Monica C
01:21 15 Aug 21
My moving experience with Steven and Josh was phenomenal! I definitely will recommend this wonderful moving company to family and friends! They were very professional and organized when placing my items in storage. If you are looking for a great local moving company definitely give them a call!
Rachel Hawkins
Rachel Hawkins
21:27 07 Aug 21
Graceful Moves took most of the stress out of moving. The gentlemen who assisted me (Kevin, Devonne, Josh M.) were incredibly professional, and did a fabulous job. I would DEFINITELY recommend Graceful Moves, and these awesome guys. Thank you!
Michelle Garland
Michelle Garland
12:54 07 Aug 21
I have used this moving company twice now and I am very pleased with both experiences! The movers are kind, fast and always on time. They always move my stuff much faster than expected making the process cheaper than most places. This past time I had a few dings and damages (very common with any big move) and was reimbursed based off of the contract. Great communication & customer service. I would recommend to anyone!!!!
Hannah Stewart
Hannah Stewart
21:48 04 Aug 21
First moving company I’ve had the pleasure of dealing with so I can’t speak for their prices, but the three-man team they sent out to my apartment had everything loaded in less than an hour and dropped off at my storage unit in much less.Thank you Kevin, Steve and Devonne! The moving van arrived exactly on time with a 30 minute call ahead and they were professional and courteous.
Serrace
Serrace
17:01 29 Jul 21
Steven, Chase and Sam were prompt, efficient and very nice. Protected all my furniture well and handled all my fragile belongings safely and broke down and reassembled everything on site.
Adam Francois
Adam Francois
16:11 28 Jul 21
By for the best moving company I've ever used....my movers where...kevin...cedric and Amani.....on time very knowledgeable... professional....
Mable Hall
Mable Hall
12:58 28 Jul 21
Jerry and crew did a wonderful job !! Prompt, careful and professional despite one of my friends behavior 🤣🤣🤣🤣
P Spivey
P Spivey
14:22 27 Jul 21
This is the BEST MOVING COMPANY THAT I HAVE EVER USED!!!!!! The guys (3) showed up within their promised time. They were CLEAN! They were RESPECTFUL! They were CAREFUL with my belongings! They came in and stated Moving my stuff with such SPEED AND PRECISION! Wrapped my furniture for protection! They had the truck loaded and unloaded so fast! They arrived with a large moving truck that could move an entire house if need be. Everything arrived intact!!!! I would give them 100 Stars ⭐️⭐️⭐️⭐️I recommend this moving company if you want the job done fast!!!
Kofi G
Kofi G
12:49 18 Jul 21
My experience with Graceful Moves was so positive! The crew I was assigned stayed well into the evening (10PM) to finish my move. Triston, Steven, Fir, and Josh were all very friendly and easy to talk to. They worked quickly and professionally, and were able to problem solve any difficulties that arose when moving my furniture through tight spaces. I really appreciated their hard work!
Lacey Arnett
Lacey Arnett
03:17 06 Jul 21
This is the best care we’ve ever experienced from a moving company! Highly recommend to all!!!
Alicia Alagala
Alicia Alagala
19:23 03 Jul 21
We chose Graceful Moves to help move my elderly mother closer to us and we were very pleased with our crew who got the job done without any issue. Our 4-man crew all knew their roles and worked diligently, professionally and all were extremely polite. All the glass shelving, grandfather clock, tv’s and curio cabinet made it through the whole move without a single issue. They took time to roll out carpet to control foot traffic dirt, used a threshold ramp for easy rolling of furniture into the house and even took the time to remove the door handles off the fridge and unhinge the front door to carefully maneuver it out of the house. I highly recommend Graceful Moves to anyone needing moving services.
Jennifer Hill
Jennifer Hill
02:02 29 Jun 21
Clement, Far, and Josh were very professional, efficient, and great to work with! I would definitely reuse Graceful Movers after just having a very pleasant experience with them!
S Yee
S Yee
21:48 26 Jun 21
Steven and Devonne did a great job. They were efficient, careful, and helpful. Thanks!
ed eng
ed eng
17:25 25 Jun 21
Friendly and professional. Steven and Devonne made the move smooth and easygoing. I would recommend!
Joshua Calloway
Joshua Calloway
17:46 24 Jun 21
AMAZING JOB! we hired them for our medical office move and they were absolutely amazing, professional, polite, on-time, quick and just a joy to speak with. The team that was assigned to us went above and beyond and we couldn't be happier with the experience.
Amanda C
Amanda C
16:37 11 Jun 21
Steven, Fir and Ray helped me with my move to Austin. They were very professional and timely. They took extra care with my furniture and everything arrived safely, even my plants! Moving can be super stressful, but these guys made it enjoyable! Would definitely recommend.
Mia F.
Mia F.
16:22 11 Jun 21
Alex, Clemont and Fir were the absolute best. But let's start from the beginning, after loosing my husband in April I knew I was going to need to be closer to my family. So I decided to move back to Baytown, I've used Graceful Moves in the past and the service was excellent then....went online to get a quote, I received a called with the amounts and I told the gentleman I would call him later to finalize everything. The day goes on and I receive another phone call stating my move would be taken care of at no cost per the owner!!!!! Greg (owner) was aware of my circumstances and went above and beyond. For that I will be forever grateful!!! Back to the move...the guys were on time, very professional, they protect your furniture with wraps, excellent communication and I watched them work as a team effortlessly. Highly, highly recommend!!!!
Jazma Baldwin
Jazma Baldwin
12:40 09 Jun 21
Ron and Will were amazing!! My wife and I just moved here, and had driven a Budget Moving truck all the way from CA .Ron and Will went beyond the call of duty with their customer service, and handling of our items. They far exceeded the company we used in CA to load the truck.I would recommend using Graceful Movers to anyone.
Brennan Tisa
Brennan Tisa
05:27 08 Jun 21
GRACEFUL MOVERS you are AWESOME thank you for making my move a smooth transition on May 26,2021 the crew that was assigned to my move was awesome no problems I do recommend Graceful Movers
rm j
rm j
21:31 05 Jun 21