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Terms and conditions

Terms of Service

Last updated: 18 May 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2022 Graceful Moves, LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at 281-324-8050.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please contact us at 281-324-8050 and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at ggray@www.gracefulmovestx.com.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

This was by far the smoothest, most stress-free move I’ve ever experienced! I filled out their interest form on their website and within the hour received a call from our moving consultant to take all my information and provide me with a quote. He was EXTREMELY thorough and helpful. Was more than happy to answer any and all of my questions. The quote was very accurate compared to what the final bill came out to be. I called on a Wednesday for a move that needed to happen Friday, and they were able to accommodate even with only 2 days notice. It wasn’t a huge move, just basically one bedroom and bathroom’s worth of furniture and boxes from my aunt’s assisted living facility to a storage unit, which might have had something to do with them being able to squeeze me in last minute. But still, great. And, the day before the move I called and asked if they could possibly add 2 more stops (right along our route) to pick up a large piece of furniture from my Dad’s house and deliver it to my house, and they were able to do it no problem. The movers were right on time and extremely professional. I hadn’t been able to pack everything into boxes like I had planned and they were happy to do it for me. I would definitely hire this company again. Thank you, Graceful Moves!
Cacey Hershey
Cacey Hershey
15:21 14 Sep 24
The moving consultant Ryan was great over the phone and not pushy at all. He explained everything to me, with no hidden fees unlike the other company I contacted. The driver, Kendall was great as well, quick with packing everything into the truck and bringing everything inside at the drop off location. He also asked where should each and every box be placed. Awesome communication!! I highly recommend Graceful Moves!!!
LuCresha Watson
LuCresha Watson
13:03 14 Sep 24
Sam and Kevin were great. Friendly, courteous, and worked quickly. Took good care of my furniture and belongings! The company needs to give a more accurate estimate so no surprises at completion. Overall a good experience
Eleanor Frank
Eleanor Frank
12:55 06 Sep 24
Ryan was great with setting up our move and helping me with what all I needed. He didn’t try to sell me something I didn’t need. (I showed him pictures of my storage units and said I didn’t need 2 trucks.) He was gracious with my changing moving date. The 4 guys doing the actual moving were awesome! Worked hard and quick and were very personable! Great company! Will certainly use again for my next move!
Cheryl Garrou
Cheryl Garrou
22:12 02 Sep 24
All the guys were very professional and hard working. Came prepared and had a plan and knocked it out for us
Jimmy Rodgers
Jimmy Rodgers
21:05 29 Aug 24
They were fantastic!
Stephanie Williams
Stephanie Williams
19:35 29 Aug 24
They were great selection for moving companies, guys showed up on time worked non stop to get job done in timely manner and were very friendly.
Nigel Hansen
Nigel Hansen
17:56 29 Aug 24
I was very pleased with their services. The customer service was great. The two guys that moved my things from the storage to my apartment were very professional. And the end result I spoked with Gregg, and he was very professional. I will call on them again in the near future.
Yolanda Wooten
Yolanda Wooten
22:39 19 Aug 24
Amazing Experience! would highly recommend you talk about A1 service. Shout out to Greg for the exceptional service!
Gerardo G. Maldonado
Gerardo G. Maldonado
22:07 15 Aug 24
Gracefull moves employees extremely professional. Nothing was broken and they stayed to make sure every item was in its correct place. Would definitely recommend
Steven Morrison
Steven Morrison
23:17 10 Aug 24
Graceful Movers handled my move today. They were thorough, careful, and very respectful. Even though it took them a bit longer than expected to finish, much respect to the two young men that handled a 3-man job in the hot Houston sun. Nothing was broken, nothing missing. Thank you so much 🙂
Ariann Burley
Ariann Burley
23:42 09 Aug 24
So pleased with the experience I had with the crew today. They arrived on time and got straight to work after looking at what needed to be packed. They were respectful, personable, and seemed to truly care about our items/move. I highly recommend them to anyone looking to have a moving crew, best experience I’ve ever had with a moving crew. Worth every penny.
Ivy Sherrod
Ivy Sherrod
23:16 05 Aug 24
They were great, nothing broken. Showed up on time. Joshua, Sam and Kendall where great
glenn avary
glenn avary
20:41 03 Aug 24
Jay, Kev, and Nu were professional and efficient. They moved us with no problems and quickly, which is exactly what we wanted. Thanks to the team at Graceful Moves.
Kenny Vercher
Kenny Vercher
20:50 02 Aug 24
Graceful Moves continues to give wonderful service! We have used them 3 times now. We recently had a move scheduled but encountered some last minute problems. I emailed Ryan and he and our crew really stepped up to help us with great attitudes and service.
S Griffin
S Griffin
20:24 31 Jul 24
I love Graceful Moves, the workers are very careful and respectful to the customer and I like that. Thank you for moving my family safely.Emilia
Emilia Banigo
Emilia Banigo
20:22 30 Jul 24
Guys did a great job, was a quick move!
AT4 Fun
AT4 Fun
17:46 30 Jul 24
Jay and Nu were awesome! They moved quickly and efficiently. Graceful moves is a great moving company
Madi Hickman
Madi Hickman
23:07 27 Jul 24
Buck, Money and D Mac were the BEST!! They were professional, fun, and courteous. What I thought would be a nerve wrecking experience ended up being completely stress free! They got my things safely into their storage warehouse and I hope these same guys show up today at the new house!!
Lori Fussell
Lori Fussell
13:07 27 Jul 24
3rd time using this company and yet again they are prompt and professional. Crews have always been polite and efficient getting my move done in record time with no damage to anything due to their great job wrapping everything up with padding and moving blankets.
Adam Francois
Adam Francois
22:58 24 Jul 24
BEST MOVERS EVER.... I'm a veteran and have had multiple move experiences.... Nu & Joshua were amazing!! If you're looking for movers who are professional but more importantly treat your household goods like their own... CALL GRACEFUL MOVES and request these two!! Thank y'all so much!! 💓
Shantay Mayfield
Shantay Mayfield
15:14 24 Jul 24
Great experience from start to finish. They arrived on time, crew worked seamlessly to get our belongings delivered with care. They did hit the wall with a corner of a piece of furniture but it was a tight corner and they had been working for almost 6 hours in the summer heat. It’s easily repairable so we didn't bother to report it. Dee, Sam, Kendall, Mani, and Cory doe a super job. They cone highly recommended!
Michelle Hokanson
Michelle Hokanson
06:51 20 Jul 24
Very professional people, very friendly, I'm so happy with the service.
Able Rinc
Able Rinc
19:54 17 Jul 24
Great company! Setting up the move was super easy. Representatives communicate often and are very detailed. Their estimates are spot on! They even have a service where they will provide boxes and shipping materials so that you don’t have to spend time getting them. The moving team is very courteous and experienced. I’ve used them twice in the past three years, once for a local move and once for a regional move. Highly recommend Graceful Moves!!
Dwight Luedke
Dwight Luedke
16:20 15 Jul 24
Great experience, got me taken care of. Definitely recommend
Prhyme Beats
Prhyme Beats
00:05 12 Jul 24
Jerry, Sachory, and Elmer helped us move into our new home and were great. They got everything done quickly, installed & set up things that needed to be, & were very friendly & professional. I would highly recommend using Graceful Moves Moving & would use them again in a heartbeat.
David Carpentier
David Carpentier
16:05 11 Jul 24
These guys came on time, worked professionally, was respectful of my old home and new home. Made sure my furniture was protected. Even in the rain they worked hard. I felt really bad that they got soaked. I liked how they did their best to cover the floors so the floors wouldn’t get wet. All around, they were great I surely would recommend these guys.
Thong Nguyen
Thong Nguyen
16:21 09 Jul 24
Jerry, Kendall, roy, and sachory Moved our family today. They were extremely prepared, fast and did everything we hoped. Not to mention they moved our family’s belongings in the rain from Hurricane Beryl. I will absolutely use Graceful Movers again and hope it’s Jerry and the same crew. Solid guys and quick. 10 out of 10.
Jason
Jason
21:45 07 Jul 24
What a great moving experience! Jerry, Devonne, and Sam were so kind and professional from the moment they arrived to when they left. They were very respectful and careful with my belongings, yet quick and efficient with getting my move completed. Would definitely use them again!
Christina S
Christina S
01:24 06 Jul 24
Fantastic service! Will recommend! Thank you !
Johny Luv
Johny Luv
17:41 05 Jul 24
Movers were awesome! Everything was done fast and I was satisfied with the service! I will use graceful movers again!
Tyler Stephens
Tyler Stephens
15:40 01 Jul 24
Amazing!
Brian & Natalie
Brian & Natalie
16:55 29 Jun 24
Couldn’t have been happier with our choice! Every person from Graceful Moves was so kind and respectful of us and our belongings. I would recommend to everyone!
Tess Marett
Tess Marett
21:23 27 Jun 24
Excellent customer service. Over and beyond and a wonderful experience.
Jequetta Sutton
Jequetta Sutton
19:24 27 Jun 24
Buck, Nữ, and Mani, were all incredible! So glad they were there for my move - they were very friendly, efficient, and professional. If I ever move again, I will certainly call again!
Jay Lee
Jay Lee
17:31 26 Jun 24
Jery and his crew were absolutely amazing. They were quick and efficient. Handled all of my stuff “which is A Lot” with extreme care of the moving contents and the house.
Gjoa Crandell
Gjoa Crandell
00:37 26 Jun 24
Exceptional Movers!
Greg Crandell
Greg Crandell
22:06 25 Jun 24
Patrick- guys that came out today did a great job, paid really attention to detail and care for all our things - couldn’t be happier
Walter Sobchak
Walter Sobchak
20:03 25 Jun 24
Excellent work. Got me in and out no problem
Matthew Oseni
Matthew Oseni
19:54 25 Jun 24
Our team was fast, curious, and efficient. Highly recommended!
Mark Randig
Mark Randig
17:56 24 Jun 24
We've never come across movers who were such a joy to work with. All three of them were truly dedicated to both their company and us, their customer. They truly went above and beyond. We feel so strongly about their services that we've added them to our preferred vendor list!
The Jill Smith Team
The Jill Smith Team
14:05 24 Jun 24
First-hand experience here, just two days ago. I can't say enough great things about my direct experience with Graceful Moves. I had to re-schedule TWICE, and they made it all smooth, they were helpful and made my ultimate move smooth as silk. This was an 80 mile move to a new rural home. The Graceful Move crew led by Jerry, and his two teamates Sachory and Kymani were FIRST RATE. Professional, attentive, friendly -- I could go on. They moved my possessions with care, and without damage to my rural retirement residence. I actually ENJOYED talking with them as they went about their business. I must say, I would recommend Graceful Moves to ANYONE, without reservation. Thank you ALL at Graceful Moves for the peace of mind you delivered in this important move for me.
Scott Jones
Scott Jones
15:20 23 Jun 24
Great success getting in our move today with Graceful Moves. The guys were very helpful and friendly, and the cost was very reasonable. If you’re planning on a move, I would highly recommend graceful moves!
Ben Lester
Ben Lester
23:42 22 Jun 24
Great group of guys, showed up and got straight to work friendly, hard working young men definitely would recommend to anyone moving.
travis Kirtley
travis Kirtley
23:10 22 Jun 24
Graceful Moves made what is usually a stressful experience as easy and smooth as possible. Thank you Jerry, Sam, Kymani and Sachory!
Grace Cammack
Grace Cammack
20:46 22 Jun 24
10/10 Thank you!
Jae Wyatt
Jae Wyatt
19:03 22 Jun 24
Great moving service! The guys were very nice and dependable. They done a terrific job with my belongings. Make your next move with Graceful Moves moving & Storage.
CaSondra Pace
CaSondra Pace
20:21 21 Jun 24
Jerry, DMac and Julian made our move so incredibly easy. They worked quickly and had a lot of fun doing it! This is our third time using them and we would do it again every time! 10/10 recommended!
Sarah Mavronicles
Sarah Mavronicles
19:12 20 Jun 24