Terms and conditions

Terms of Service

Last updated: 18 May 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2022 Graceful Moves, LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at 281-324-8050.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please contact us at 281-324-8050 and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at ggray@www.gracefulmovestx.com.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

Fast, easy & convenient.
Maureen
Maureen
21:57 30 Mar 23
This was my 3rd time using Graceful Moves Moving Company and they always do an amazing job! The team was professional, friendly, thorough and hardworking. They made a very stressful process fun and easy from start to finish. Highly recommend! Thanks again, Graceful Moves!
Jessica Hughey
Jessica Hughey
17:40 27 Mar 23
The movers were on time and very professional! Thank you
Timothy Oltz
Timothy Oltz
17:07 27 Mar 23
Wonderful crew! Excellent service! I can't stress enough how easy they made the process. From booking to move. Five stars!!!
Carol C
Carol C
20:06 26 Mar 23
Did a 2 day move. 4 guys each day and 2 guys were here both days and the 2nd day was harder than the first. I’m horrible with names so won’t try to list them and spell them wrong. Definitely recommend them. All the guys were nice and presented themselves professionally.
Tanya Brown
Tanya Brown
22:06 21 Mar 23
Team was diligent, very polite and professional. Very efficient and quick (yet careful) with their work. All of the team demonstrated a great attitude and engagement with my wife and I. Every team member showed a high level of engagement to doing a great job with positive energy.Good communication before and daily in the AM and PM each day with management as to the plan, timing, schedule and cost.This was our second move with Graceful Moves and wholeheartedly recommend them!
Greg LaDoe
Greg LaDoe
12:07 19 Mar 23
Greg Jeremy Sam did a great job.
Michele Jozwiak
Michele Jozwiak
14:52 18 Mar 23
3rd time is as good as the first ! HIGHLY RECOMMENDED
Joshua Minor
Joshua Minor
22:07 13 Mar 23
Awesome, quick, and friendly all around. Will use them again!!!
Hunter Vella
Hunter Vella
23:19 10 Mar 23
I would highly recommend these movers! We had 3 guys and they were soo nice and worked so hard. Not a thing damaged and had great attitudes the whole time. Would use this company again!
Jessica Frankum
Jessica Frankum
16:07 09 Mar 23
I’m not giving Graceful Movers 5-stars because I used their service. I’m giving them 5-stars because I SHOULD have used them. Here I am in the middle of my move with another company and the truck was too small and the time estimated should have been 30% longer. All I can think is, shoot why didn’t I use Graceful Movers? They told me the facts upfront, we’re responsive when I had questions, and didn’t sugar coat things. Petrick at Graceful Movers told me the truth about time/# of trucks and gave me a good price. Unfortunately, I went with my neighbors suggestion and it’s now costing me double. My estimated time is almost over and sitting in my new house waiting on my things to arrive hoping that it doesn’t take as long to unload their truck as it did to load up. P.S. We will have to go back to my old house to pick up everything that won’t fit. 🤦🏻‍♀️ Next time I move I will absolutely use Graceful Movers…so please do yourself a favor and use them too!
Nasyim Segal
Nasyim Segal
20:48 04 Mar 23
Kevin & Blair moved us for the 5th time. As always, they were professional and paid close attention to detail. They packed up everything and unloaded at our new place with no issues. I HIGHLY recommend Graceful Movers for your moving needs.
Debra Martinez
Debra Martinez
13:45 09 Feb 23
It was easy to book. The men arrived on time dressed professionally. They got the job done in time and well.
Mishta Smalley
Mishta Smalley
17:59 08 Feb 23
Movers took excellent care of my items.
Alicia Losoya
Alicia Losoya
13:50 05 Feb 23
Kevin, Jaiden, and Ryan showed up earlier than expected. This was due to me not reading the arrival time correctly, and not at all their fault. I have to say, these young men deserve a huge pat on the back for being representatives of your company. They were extremely respectful, eager to accomplish our goals for the move, and responsive to our desires for certain items going to the house, and the ones going into storage. Even when I messed up and forgot about the concrete bird bath until the truck was loaded, they jumped into action and got it done. These young men were excellent movers, and their work ethic would definitely get me to use Graceful Moves again. I appreciate the help, and please convey my thanks to these great employees! Job well done.
Timothy Thompson
Timothy Thompson
15:18 23 Jan 23
We found the whole crew incredible. They packed us and moved us in the time specified and damaged nothing. I have never seen movers take such care in wrapping and protecting our possessions. Devonne was especially careful with the hundreds of glass jars he had to wrap as well as Clement. George was exceptionally fast and professional in handling everything. Lorena was attentive and fast paced as well. Flex lead the team and kept everything moving at a safe and constant pace. He was a great crew chief. In all the experience was fantastic. I will use you again in 5 years. Please send me business cards to refer you to others.
porky552 Lane
porky552 Lane
17:58 08 Jan 23
This is my second time using GRACEFUL MOVES, they are very professional, fast and at a great price, thank you Mr. Petrick for your quick responce and thanks to Blair and Flex for your speedy loading and unloading of the truck you guys are BEST!!!!!!
Nakisha Platt
Nakisha Platt
03:43 30 Dec 22
Very quick and professional! Will definitely use this company again for future moves
Norberta Lopez
Norberta Lopez
22:43 29 Dec 22
Kevin Bryan and Sam were fantastic!! It was 13 hours of non stop moving. They really cared about my satisfaction. I would recommend this moving company!!
Gary Steen
Gary Steen
17:17 29 Dec 22
I was very nervous using a moving company rather than doing it myself because I had some very breakable items. The 2 guys (shout out to Flex & Blair) who helped us were extremely professional, efficient and careful with our move. I would definitely recommend them to friends and family.
Rob W
Rob W
02:13 24 Dec 22
Very helpful guys, used this company multiple times and never disappoint. They move fast, great communication, and very professional. 10/10! Highly recommend
Stephen Wheir
Stephen Wheir
16:37 23 Dec 22
Flex and his team were fantastic! They communicated well, were prompt, personable, efficient, and took great care to ensure our move went smoothly.
Stacy Love
Stacy Love
16:49 20 Dec 22
These guys are incredibly efficient at what they do and are nothing short of professionals. I had the pleasure of being paired with Alex and his team and they did a phenomenal job. An amazing team that Id recommend without hesitation. Thank you for the easy move guys!
Cory Jaron
Cory Jaron
01:05 16 Dec 22
Kevin , Dmacc
Mei Zhong
Mei Zhong
17:27 14 Dec 22
Graceful Moves does it again. I just had my second move with them. They are very professional and friendly. They are such hard workers and work diligently to complete your move in a timely manner. Their prices are reasonable for the service they provide. Very good at responding quickly to messages. They arrived on time and quickly got started. They wrapped all the furniture with great care. I would recommend them to others. Thank you guys for another great moving experience.
Rosie Llanes Miller
Rosie Llanes Miller
15:50 14 Dec 22
Kevin, flex, and jaiden were very efficient, professional and kind. They worked well together to get us loaded in Sugar Land on Tuesday to get us to Waco before dark. On Wednesday they unloaded our “stuff” in a professional and timely manner!! Highly recommend them for movers! The best crew ever.
Sarah Pyle
Sarah Pyle
01:54 08 Dec 22
Amazing experience with graceful movers. They hauled it!! So fast and efficient, friendly and respectful.
Kelcy Buchanan
Kelcy Buchanan
21:21 01 Dec 22
Kevin, Sam and Darius did a great job moving my stuff and they handled them with care! They were good in communicating and asking where to put my stuff in the new location! Highly recommend this team!
Cathy
Cathy
00:49 01 Dec 22
Second time moving with Graceful movers and they are THE BEST.
emily vaught
emily vaught
19:02 28 Nov 22
Great service. Quick. Good price! The guys were very respectful and great to work with.
Keaton Kainer
Keaton Kainer
22:07 21 Nov 22
Great experience with Graceful Movers. Bryan, Dmacc and Kevin were great!
Joseph French
Joseph French
20:32 20 Nov 22
Flex and Jaidan are awesome! They were professional, kind and quick to get everything packed up and put away. I’d recommend using these 2 for your next move!
Amanda McIntire
Amanda McIntire
04:46 20 Nov 22
Kevin and his team were top notch! We had some non-standard requirements involving an appliance swap between two houses, a flag pole, a second floor couch lift through a bay window overlooking the living room and a storage building. They handled it in stride and never batted an eye, his team including Devon and Darius were professional, polite and easy to work with. No reservations and great experience!.
Kevin Smith
Kevin Smith
21:18 16 Nov 22
I want to give a shout out to Kevin, Bryan , and Jaiden. Excellent service, on time , efficient and polite . I would hire this company again ❤️
Rachel Chandy
Rachel Chandy
12:37 13 Nov 22
Alex and Devon were very professional and made our moving experience so much better than past moves. They arrived early and were fast with moving our things. I highly recommend Graceful Moves to anybody that is looking for a great value with professional, hard working people.
Marla Medina
Marla Medina
03:03 13 Nov 22
Kevin, dmacc and Blair were extremely quick and very efficient with packing and protecting our belongings! Very polite and asked us questions when needed. Thank you guys!!! Will call you again and tell my friends!!
Janet Wentzel
Janet Wentzel
20:25 08 Nov 22
The entire team was fantastic in helping us get moved into our new home! Cannot recommend them enough based simply on the work ethic alone. Very courteous and hard working, I feel like we definitely picked the right company for the job.
griffyn wales
griffyn wales
02:23 06 Nov 22
Sam, Alex, Brian, Jeremy and George are great! they get the job done quickly and efficiently!
Jennifer Ochoa
Jennifer Ochoa
00:53 06 Nov 22
This was my fourth and best experience with the guys at Graceful Moves! Alex, Jeremy, Sam, George, and [dude, I’m so sorry I forgot your name already! Long day] were the absolute best.
Bunker Squyres
Bunker Squyres
23:35 05 Nov 22
Rasheed, Greg, and Audounis were completely awesome and professional. They gave a courtesy call when there was vehicle issues. They wrapped everything and took care with all of our furniture. They asked where things went and were quick and efficient loading and unloading. Definitely a world class company and would recommend them to anyone.
Donna Coffman
Donna Coffman
20:14 05 Nov 22
Excellent and efficient service from Rasheed and Audounis and Greg. Very helpful and down to business. Excellent work all around.
Carlos Salinas
Carlos Salinas
20:11 05 Nov 22