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Terms and conditions

Terms of Service

Last updated: 18 May 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2022 Graceful Moves, LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at 281-324-8050.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please contact us at 281-324-8050 and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at ggray@www.gracefulmovestx.com.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

Cedric was AMAZING!! Everytime we use these guys, they do an amazing job!! Thank you Graceful Moves!!!
Ryan Musich
Ryan Musich
23:57 08 Feb 25
From the rep making the reservation to the movers exceptional service! I will recommend them to everyone! Moving crew were very patient and kind. They truly kept me calm in this process.
Mione Lewis
Mione Lewis
22:14 08 Feb 25
Cedrick and Danny were amazing and very professional. They were able to get this move done in a timely manner.
Vicky W
Vicky W
21:04 08 Feb 25
Second time using Graceful Moves and I received the same exceptional service. The guys were on time, professional, and took great precaution packing up our home.
Kiara Hewlett
Kiara Hewlett
17:59 08 Feb 25
Our movers worked hard all day, took care to protect our furniture, and were polite and professional. We will use them again.
Sherry Salz
Sherry Salz
01:45 08 Feb 25
Great service, transparent, efficient. And Greg is your guy!
IISummy B
IISummy B
23:27 07 Feb 25
Everything was so easy and great customer service!!
Melissa Reyes
Melissa Reyes
20:43 07 Feb 25
Greg and his team and great
Jyre Richardson
Jyre Richardson
15:11 07 Feb 25
Very professional, highly recommend!
Arthur Robinson
Arthur Robinson
01:16 07 Feb 25
The move could not have gone more smoothly. The Graceful Moves team is great! Thank you for everything, Mike
Mike Sadler
Mike Sadler
23:01 04 Feb 25
The entire team was committed to providing me a quality moving experience. From the conversation to book the move, the communications from the consultant and driver on move day, and the speed and care of the move itself….going with Graceful Moves was the right decision!!
Rodney Pinina
Rodney Pinina
23:18 31 Jan 25
I having been using graceful movers for every move and this has been one of the best move ever.The team has been very helpful with my move!!
Asha Robertson
Asha Robertson
20:10 31 Jan 25
This was my first experience with Graceful movers. We were referred by the person we bought furniture from. I called around first but ended up going with them and they did not disappoint. They coordinated between us and the seller and had great communication from beginning to end. They wrapped everything carefully and fully. I hadn't paid for movers in a long time but it was worth it for the care they took in handling our furniture. Highly recommend Graceful Movers.
Anne Allstott
Anne Allstott
19:37 31 Jan 25
We moved across the Texas from Richmond (Houston area) to Weatherford (Ft. Worth area).We used Graceful Moves once before for a smaller job and were very pleased, so we went straight to them again.From the quote process to the final piece of furniture was moved in, iit was an absolutely seamless, stress-free experienceAllen was very communicative and helpful during the planning and confirmation phase and the move team was so hardworking.They were prompt and professional.They calculate the job by time, not the load, which I like.The final price was more than fair.Very pleased. A+ Highly recommend Graceful Moves.
GIna G
GIna G
00:30 31 Jan 25
Kevin, Chris, and Arnoldo where exactly what I wanted in movers they used extra precautions on my fireplace carrying it 3 flights of stairs. I appreciate their diligence.Kevin made sure to stay on time. I did not receive any hinden fees and they gave me a special rate which I was grateful for, Chris was super experienced he and Arnoldo set my sectional up very quickly. Kevin was extremely helpful with all my concerns. I am not a big fan of moving but Kevin, Chris, and Arnoldo made my day go much smoother. Much thanks to these guys
Dianna Fernandez
Dianna Fernandez
22:08 28 Jan 25
My third time using Graceful Movers. Thank you for being on time, careful, and efficient.
Charles Vora
Charles Vora
20:51 28 Jan 25
This is a great moving company I have used previously. Everyone is courteous and professional. They really care about your time-frames, your items and making sure you feel comfortable. The quest for a quote is a great way to go if it is after hours. I sent a quote at 5 am and was contacted as soon as they opened and able to arrange something for the same day.What is so remarkable as well is the care in protecting all of your belongings! The floor is covered. Your wood objects are covered and objects wrapped. If you care about your things in this way, it is a great, built-in feature.I completely recommend Graceful Moves!
Phaino Aletha
Phaino Aletha
15:46 28 Jan 25
Gustavo and his partner did a wonderful job with my move. They were prompt, professional, quick and efficient! Thank you again for a j9b well done!!!!!
YVETTE TADEMY
YVETTE TADEMY
20:44 27 Jan 25
Best movers ever!
Sarah O’Neal
Sarah O’Neal
22:16 23 Jan 25
One of the smoothest moves, would use graceful moves again! The guys showed up right at the estimated time and were quick.
Joe
Joe
18:33 20 Jan 25
👍
Jarrod Smith
Jarrod Smith
19:59 19 Jan 25
D and Zion did a great job on the move. They were quick and really efficient. They were even willing to accept my help when I offered which I thought was good. They also did a couple things that I didn’t even ask them to without really compromising the total time spent moving. All around pretty great experience.
Andrew Worthy
Andrew Worthy
18:38 19 Jan 25
This is the second time we have used Graceful Moves. Our second time was as wonderful as the first. The young men moving us were helpful,thoughtful and extremely professional. They went from room to room disassembling, wrapping and moving each piece of furniture. They moved swiftly, but with extreme care.I would recommend this company and it's employees to anyone who has to move!
Deborah Fulton
Deborah Fulton
00:42 17 Jan 25
The crew was great. Friendly, responsive to my requests, and really hustled all day.
Allison Labbe
Allison Labbe
13:24 12 Jan 25
We did a move of our entire house. The guy showed up bright and early and they worked very hard for 6 1/2 hours. They hustled they didn’t waste time. They knew what they were doing. I recommend them unequivocally.
Randy Stevenson
Randy Stevenson
21:40 10 Jan 25
Very professional and went above and beyond.
Keener.Gibson
Keener.Gibson
19:30 05 Jan 25
Everyone was very helpful. From setting up time that worked with closing schedule to the two men everyone was very nice and helpful. Everything moved smoothly.
Jo Anne Billeck
Jo Anne Billeck
22:26 04 Jan 25
Great work, moved quickly. Very nice and helpful!
Andrea Watts
Andrea Watts
15:25 29 Dec 24
Very courteous movers and professional too. We had estimated that the move would take about 8 hours, but the movers were done in 6-1/2 hours. And they cleaned up after themselves. You don't get that from most movers.
Yetunde Taiwo
Yetunde Taiwo
02:20 15 Dec 24
Great communication from beginning to end, wonderful movers with amazing customer service skills!
Tiffany Wittich
Tiffany Wittich
20:21 13 Dec 24
Wow!!!!!!!This was the best experience I have ever had in moving. I stressed about it for a month. I wish I knew it would be so easy. Jerry, Justin and Elmer were the best. Kind, courtesy and professional. Could not ask for anything better. Now I know next time to just call Graceful Moves and let go of the stress. Thanks guys for the best experience
Terrie Whitworth
Terrie Whitworth
01:51 09 Dec 24
I had the best experience with Kevin and Dennis very professional I will definitely be using this company again and recommending them to all my friends. Thank you Thank you!! They get the job done fast!! Great personalities as well!!I used graceful movers AGAIN 12/07/24 and I had the same great experience! I am going through a hard time I needed someone who could do the job quick and efficiently and graceful movers did just that. They made sure everything was taken care of and even allowed me to vent as they packed. I meant so much to me. They also did a cool social media little challenge with my son that allowed me to get 100.00 off my move. These people are great it’s almost like they become family. Thank you graceful movers I will use you all every time. ❤️
Azarria Allen
Azarria Allen
01:18 08 Dec 24
Jerry and his team dia great job. There was a lot of packing to so in my moms apartment and they did it with carefully and efficiently.
Brian Tanner
Brian Tanner
19:57 24 Nov 24
My husband and I bought a new home and decided to hire Graceful Moves. We HIGHLY recommend them!!! They were very meticulous and cautious of our floors and walls in the process. We had just had our new home painted and new carpet installed and they brought things to lay down and were very careful. They wrapped everything and not a thing was broken! We highly recommend Cedric, Jerry, Dee and Bryan!!! We will definitely be using them again if we ever need movers and will be recommending them to all our friends and family!!!
Meghan Rice
Meghan Rice
02:12 10 Nov 24
10 Star service! Very professional and helpful. An amazing.move. They treat you and your items with care.
S Wells
S Wells
21:22 08 Nov 24
Very quick & easy process. They arrived on time & started right away. Highly recommend!
Ciera H
Ciera H
16:13 28 Oct 24
J, D, and Mac were awesome! Couldn’t have asked for better movers. This was our first time using a moving company and they were amazing. These guys were kind, hard working, and got the job done quick and timely. They moved us from Houston to Fort Worth and were nothing but professional and courteous the entire time. You cannot go wrong with using Graceful Movers.
Kayla
Kayla
00:56 19 Oct 24
We have used Graceful Moves twice with our moves and both time the movers were incredibly careful and respectful of our belongings. Everything was carefully wrapped and labeled. There was absolutely no damage at all to our belongings or homes. The guys were friendly and respectful and never stopped working and did not waste any time. We highly recommend Graceful Moves and can’t thank them enough for their professionalism and care.
John Schmitt
John Schmitt
21:15 17 Oct 24
Roy & Elmer did a fantastic job with our move and took the utmost care with our belongings. So absolutely respectful and efficient with no time wasted. Highly recommend! Ryan, the booking agent, was also a pleasure. Wonderful customer service!!
Ro
Ro
01:07 16 Oct 24
This is my second time using this company and I will use them again. Professional, punctual and friendly. Price is competitive. I recommend them for your next move.
Shelia Fitzgerald
Shelia Fitzgerald
17:44 15 Oct 24
Exceptional service, prompt, on time, careful with our belongings went above and beyond to ensure things were adequately braced, and protected. They were willing to work with us when Penske totally dropped the ball and didn’t have our truck ready to go and on site 🤦‍♂️. Guys were really friendly and remembered all of our instructions while packing and loading can’t speak more highly of them.
Fahad Rahman
Fahad Rahman
18:55 13 Oct 24
I appreciate working people who take pride in their work! Great 👍 job!
Gerald LeJeune
Gerald LeJeune
22:47 10 Oct 24
Once again Graceful Movers saved us. Sam, Matt and Kevin (or Kenny?? Sorry I'm bad with names!) All 3 were quick and friendly. Very polite and professional. Had a complex couch from Amazon and they both took it apart and reassembled it for me in no time. They hand wrapped everything that needed protection. They even offered me a nice discount as a returning customer! Thanks to them we have moved into our final home for the next 30 years, but I will be sure to always recommend Graceful Movers. Thank you fellas!
Wade Labay
Wade Labay
23:53 28 Sep 24
Supper company and employees. Great working with them and I highly recommend them
Will Slaughter
Will Slaughter
20:04 28 Sep 24
The Graceful Moves Team presented professionalism throughout the entire move. They accessed the job and went straight to work. They also gave great insight on how to pack your belongings. Professional but personable!! Job well done!!! I will definitely use their services again.
Erma Foutz
Erma Foutz
20:52 27 Sep 24
I would definitely recommend graceful movers to family and friends. They were quick and efficient. All 3 men did an amazing job communicating every step of the way.
angelica soria
angelica soria
19:10 25 Sep 24