Terms and conditions

Terms of Service

Last updated: 18 May 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas (“us”, “we”, “our”) as these Terms and Conditions contain important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including, but not limited to: visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have our permission to access or use the Website.

Availability, Errors and Inaccuracies

We assume no liability for availability, errors, or inaccuracies in the information provided on this Website. We may experience delays in updating information on the Website and in our advertising on other websites. The information, products, and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced, described inaccurately, or unavailable on the Website, and we cannot guarantee the accuracy or completeness of any information found on the Website. We expressly reserve the right to correct any pricing errors on our Website.

We make no representations about the suitability of the information, products, and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by us. We disclaim all warranties and conditions that this Website, its servers, or any email sent from us are free of viruses or other harmful components.

Links to Third-Party Sites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual Property

All contents of this Website are ©2022 Graceful Moves, LLC, All rights reserved. Website, and all content and other materials on this Website, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof (collectively, ” Content “) are the proprietary property of Graceful Moves, LLC and are either registered trademarks or trademarks of Graceful Moves, LLC in the USA and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.

If you are aware of an infringement of our intellectual property, please let us know by contacting us at 281-324-8050.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright or other intellectual property rights of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys’ fees) for any misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Website on your copyright.

If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. To report that your intellectual property rights have been infringed upon, please contact us at 281-324-8050 and include the following information:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  3. your address, telephone number, and email address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

Damages

IN NO EVENT SHALL GRACEFUL MOVES, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS AND SERVICES OBTAINING THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES, OR OTHERWISE, AND EVEN IF GRACEFUL MOVES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF DESPITE THE LIMITATION ABOVE, GRACEFUL MOVES, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF GRACEFUL MOVES, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO GRACEFUL MOVES, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF GRACEFUL MOVES, LLC.

Governing Law, Severability, Dispute Resolution, and Venue

These Terms shall be governed and construed in accordance with the laws of Richmond, Virginia, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

Any controversy or claim arising out of or relating to these Terms and Conditions including, without limitation, the interpretation or breach thereof, shall be resolved in a court of competent jurisdiction in Virginia.

Changes

We reserve the right to amend this policy at any time without any prior notice to you.

Questions

If you have any questions about our Terms and Conditions, please contact us at [email protected]

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

The team of Clement, Dennis, and DJ did an amazing job today! They made the move flawlessly and made a stressful endeavor so much easier with their professionalism and courtesy.I’ll be recommending these guys and I hope to use them again.
Trey Sloan
Trey Sloan
17:42 29 Jun 22
Graceful Movers owes me nothing!! They're truly a blessing! My movers Clemont, Roy,& Dennis were absolutely wonderful! Punctual, detailed, and most of all quick! I'm so elated I chose this company to handle my personal items...they did it with care and attention! Thank you!
nm1937
nm1937
19:36 28 Jun 22
I would highly recommend Graceful Movers! Dennis and Samuel as well as the others were polite, accommodating and professional. Definitely a 5 star company!
Betty Martin
Betty Martin
11:30 27 Jun 22
Kevin and Chase were amazing!! They were so efficient and helpful throughout the whole move. Definitely recommend them. They are hard working and very careful with everything!
Brianna Ghattas
Brianna Ghattas
17:36 22 Jun 22
I HIGHLY recommend Graceful moves if you’re needing a moving company! Ryan Kohn came out to give us an estimate and was very thorough with the quote. The moving crew was first rate! These guys hustle & took great care to make sure everything was padded/wrapped & that we were completely satisfied with everything! Many thanks to everyone involved!
Brad Sanders
Brad Sanders
20:51 16 Jun 22
Kevin and Dennis were great they were really helpful and was a dream team despite being one man down
Blandon Thomas
Blandon Thomas
21:33 13 Jun 22
Excellent movers, very professional and courteous. They did what they promised to wrapped all furniture to protect it and move it efficiently. The seriously worked hard every hour they were here. They went above and beyond to work this Sunday for us which we desperately needed!! I will always call on them first for any moves we do in the future!! Great job guys!!
Rudy Elizondo
Rudy Elizondo
23:23 12 Jun 22
Kevin and Blair were great. Very nice guys and hard workers! The company was very responsive and made the process easy. Will use them again and recommend them!
Amanda Parrish Brown
Amanda Parrish Brown
20:13 11 Jun 22
Kevin & Blair are great guys! I trusted them with my belongings. They were quick & efficient. I will definitely be using Graceful Moves next time I move.
Alexandria Davis
Alexandria Davis
16:11 11 Jun 22
Let’s start at the beginning. I’m taking my time to write this review because I just drove the first leg of our move in a 26ft UHAUL that was professionally loaded and organized by the best crew I have ever worked with. The walk through with Ryan for an estimate was spot on. He noted we would fill a 26ft truck and we definitely did. We would have loved to use these guys for the full move yet due to our own schedules we chose to hire them to load our UHAUL and I am glad we did. It would have taken me hours to do this without their expertise. Professionalism and customer service from start to finish. The crew of Andre, Bryan, and Andrew worked together like a well oiled machine. From taking care to wrap and protect all items and furniture , moving with care in and out of our apartment to making sure all parts were together. They took apart everything that needed to be packed away and truly packed the truck like a jigsaw puzzle where every item had a specific location. I would definitely hire this crew again and again. Please consider the care of your items, the skill it takes to do this fast and efficiently and the time you save using a mover that does exactly what they say they will. Honest, efficient, skilled, courteous, the list goes on and on. Thank you for a great experience Graceful Moves!
Adam C.
Adam C.
03:34 10 Jun 22
Our team was AMAZING! Cordero, Flex and Dennis did a great job! They worked so efficiently, a well-oiled machine! We have another move coming up, and will without a doubt, request their team again!
Aislinn Mortimore
Aislinn Mortimore
15:21 07 Jun 22
I’ve used Graceful Movers twice now and they’ve done a wonderful job. I’m very impressed with the attentiveness and quality of work that that provide.
Victoria Corlett
Victoria Corlett
23:00 28 May 22
Andre and Fir were the best movers I've ever had!! They went over and above my expectations. They were thorough, fast paced, polite, kind, and just all around pleasant company. They were truly a blessing and lived up to the name Graceful Moves. I kept thanking them throughout their work time, because our move had a couple of stops included, but they consistently demonstrated that they love what they do!! No complaining, with style and grace. Thank you Andre and Fir for EVERYTHING!!! I will definitely recommend Graceful Moves.....
Sonya Smuthers
Sonya Smuthers
10:42 25 May 22
Blair, DJ & Roy were absolutely fantastic. I was absolutely stressed about our move but they made it so NOT stressful 😅. Considering how much stuff we had they were so fast, efficient, polite and super professional. Only thing we had an issue with is that DJ is a Yankees fan 🙄 seriously, I’m so glad we hired this company. Best decision.
mel desiree
mel desiree
21:10 19 May 22
**Stress free experience** Graceful Moves, LLC has the highest level of professionalism. Patrick was extremely helpful letting us know what size storage we needed as well as the best way to pack our items. They communicated with us throughout the entire process, including a 30 minute estimated arrival phone call. Cordero, Alex, and Jew handled our items with care and offered the best customer service. Every single person we encountered at Graceful Moves is an absolute blessing. Highly recommend!
Brandi Arman
Brandi Arman
23:32 10 May 22
This was the 1st time I used them to move. I had good experience with them. They are hard workers. They tried their best to move fast. They are good at what they do. Nice crew with good vibe. They were being very careful with furniture. However, accidents do happen. They drive carefully with truck loads of furniture. If there would be any damages. They try their best to be fair to cover damages and credit back to your account. They are straight forward and honest. I have used other moving companies before but never been satisfied as I am with this company. Definitely recommend and will use them again.
Sidd S
Sidd S
04:39 30 Apr 22
This is the second time I’ve used Graceful Moves. We got a different team this time. Cordero, Alex and Blair truly made our last haul a breeze. They came in, cleaned out my home, we’re easy to communicate with and oh so flexible. Another fun move with amazing people 🥰
Ondron Coleman
Ondron Coleman
18:10 29 Apr 22
The crew came in and moved our 5 office suite. They were very polite and knowledgeable about what needed to be done. Best experience with movers I ever had. Andre, Blair, and George were awesome!!!
Rebecca Long
Rebecca Long
18:56 23 Apr 22
Andre, Buck, Paul, and Chase were fantastic! They arrived on time and worked very efficiently to get our move done quickly, but they also took the time to reassemble beds and TV stands.We are doing moves again next week and the week after PODS containing the majority or our household goods from Virginia, and we would love to have this same crew again.We truly cannot say enough good things about Andre, Buck, Paul, and Chase or Graceful Moves. It is a top-notch company and superb people. We have recommended them to family members and friends, and we will continue to do so.
Jim Brown
Jim Brown
03:18 23 Apr 22
Graceful Moves is a fantastic moving company. We had a small move but the distance between the two properties was over 200 miles. They arrived on time and carefully loaded al the items. They arrived at the destination in a timely manner and promptly unloaded. The entire experience was completely stress free and worth every penny.I would gladly recommend this company to anyone.
Pauline Hawkins
Pauline Hawkins
16:44 22 Apr 22
Andre, Buck, Paul, and Chase were fantastic. They were very professional and took care of everything as if it was their own. Highly recommend Graceful Movers and ask for Andre, Buck, Paul, and Chase.
Jeannette Brown
Jeannette Brown
01:50 22 Apr 22
Our move was quick and smooth with Brandon, Dennis, Jeremy, and Nolan. They were kind, efficient and enjoyable to spend the day with! Moving is stressful and I can honestly say I enjoyed my move day with these guys!
Staci Mock
Staci Mock
22:18 07 Apr 22
This team was amazing. They helped us out tremendously! Saved us from an awful situation by bending over backwards to help us out. We are incredibly grateful.
RPFGAMER Rivero
RPFGAMER Rivero
02:39 05 Apr 22
Great customer service, great movers!
Reggie Benns
Reggie Benns
16:38 04 Apr 22
Lindo
Ángel Zambrano
Ángel Zambrano
20:21 21 Mar 22
I had a very last minute move, and I tried calling so many places. They were either fully booked or offering insane prices. They helped me get everything moved to my new place in just a few hours, and I had quite a bit to move. They even helped disassemble some furniture that was tricky to get into the narrow doors of my new apartment. The movers were really kind and respectful. Not only that, they called me a day or two later to make sure I was satisfied with everything. I will definitely be using them for my next move!
Franco Fierro
Franco Fierro
15:50 23 Feb 22
I can't imagine what the move would have been like without the help of Dayron and his crew! They took care of us and did so in a timely manner. Would use again and again ✊🏾
Clifton T Boudreaux Jr.
Clifton T Boudreaux Jr.
22:01 17 Feb 22
Hands down the best moving company around. Price was reasonable and the guys not only were professional but made sure all needs were met. Friendly, went above and beyond. If I move again I'll specifically ask for Ron, Chase and Devo. If you're moving, give them a shot.
Jake Sims
Jake Sims
14:13 10 Feb 22
Kevin, clemont and flex were great. They were extremely care with a piece of furniture we had been looking for 20 years ago after our original one was destroyed coming back from Germany. Highly recommend!
Jeff Shane
Jeff Shane
16:16 28 Jan 22
They did a great job and worked quickly and efficiently, and everyone was kind.
Daniell DarF
Daniell DarF
06:02 21 Jan 22
Devonne, Kevin and Don
John Miller
John Miller
18:47 14 Jan 22
I had 3 guys come out to help me move and I had a great experience! They came in the window they said they would. From the time they got there until we finished, they were non stop, no dragging their feet. I had some really heavy pieces and they made everything look easy. I would definitely recommend and will get the same company when I move again!
BRENDA Alanis
BRENDA Alanis
18:41 13 Jan 22
Quick, nice and got the job done safely!
Brennan Heth
Brennan Heth
17:09 10 Jan 22
Graceful movers were professional, the move was smooth and they took their time but moved in a consistent timely manner. I would definitely recommend using Graceful movers and I would use them again.
R Kelly
R Kelly
01:59 08 Jan 22
The entire crew showed up on time and worked hard all day. I would recommend them to anyone. They were all very professional.
Michael Yeager
Michael Yeager
00:59 06 Jan 22