Privacy Policy

Last updated: 18 May 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of informationSpecific piece of information
Identifying informationName
Identifying informationPostal / Shipping address
Identifying informationBilling address
Identifying informationPhone number
Identifying informationIP address
Identifying informationEmail address
Identifying informationUser provided information about their move.
Commercial informationRecords of personal property
Internet or other electronic activityBrowsing history
Internet or other electronic activitySearch history
Internet or other electronic activityInformation regarding your interaction with our website or application
Internet or other electronic activityInformation regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please call us at 713-280-7990.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

Nushawn and Buck were very helpful and made the move very smooth. Even though I was moving from downtown there were not any issues. Super nice guys and had no issues moving any of my stuff. Perfect!
Gavin Andrews
Gavin Andrews
17:20 27 Feb 24
The movers were wonderful. No complaints. Quick and easy transition between homes.
Andrea Ligon
Andrea Ligon
16:59 25 Feb 24
My home got flooded last week with a broken pipe upstairs. Both floors were affected. Graceful moves is by far the most professional and accommodating service I have ever used. They came in and witnessed the scene and did not hesitate one bit. These gentlemen were so gracious and went over and beyond to help me pack my belongings and salvaged what was possible. I’ve used them twice in the past two weeks, and both teams that came were friendly, cooperative, and humorous. It lifted my spirits, even looking at my home in the dumps. They were able to protect my fragile art and glass pieces, and I was able to trust their process in safely transporting the items to my storage unit. I have used movers a few times before in the past, but this company is a memorable one. I’ll be sure to stick with Graceful Moves. Thanks Greg for your amazing service and team! Could not have gotten through this without you guys!
Trang Tran
Trang Tran
19:08 21 Feb 24
Graceful Moves made our move easy! They arrived on time, the whole team was professional and respectful of us and our property. They obviously took pride in and enjoyed their work. Nothing was damaged, and we ended up paying less than the estimate! We would use them again.
Laura Shook
Laura Shook
21:27 16 Feb 24
These movers are amazing! Arrived promptly, very professional, rapid fast, and with very meticulous care! Thank you Ryan and Greg!
Joshua
Joshua
21:26 16 Feb 24
I have moved several times in my lifetime and I have used moving companies before and I have to say Graceful Moves is by far the best. Our movers were very efficient, respectful and kind. The cost was excellent. If you need movers I would highly recommend Graceful Moves.
Lennia Adams
Lennia Adams
21:44 10 Feb 24
Affordable, efficient and professional service. I have used Graceful moves twice so far and highly recommend them for your moving needs.
Annice Bosley
Annice Bosley
21:13 06 Feb 24
These guys are the best! Took time to wrap everything, moved everything with great care, and dried it all during the rain. They were extremely nice and very personable! Would highly recommend to anyone and very reasonably priced!!
Scott Newton
Scott Newton
16:31 04 Feb 24
Awesome! Super communicative and great energy. 100/10
Kaitlyn Elliott
Kaitlyn Elliott
18:30 02 Feb 24
Great work, moved quickly. Very nice and helpful!
Andrea Watts
Andrea Watts
21:46 01 Feb 24
Graceful Moves continues to give wonderful service! We have used them 3 times now. We recently had a move scheduled but encountered some last minute problems. I emailed Ryan and he and our crew really stepped up to help us with great attitudes and service.
S Griffin
S Griffin
04:51 31 Jan 24
Moved into my first apartment today and Graceful Movers was honestly the best choice! First, they brought moving boxes 3 weeks before my move date. On the moving day, they were prompt arriving w/in the moving window, efficient, and professional. The movers Dee and Dmac were careful with all my furniture even with moving it to a second floor apartment. They were done in two hours!Customer service was a plus as well. They always checked in all the way up until the date of move to see if you needed any assistance.Lastly, pricing was worth it. I called 4 different companies in the Southwest area and they offered the best overall package. I did not have to lift a finger the entire time.Again thank you! I would to refer them to anyone.
SaiNia Daniels
SaiNia Daniels
02:09 28 Jan 24
Best decision ever to have graceful moves help me with my move. Not just help they did everything. Sent me boxes beforehand so I could pack at my own pace, they were on time and prompt, they also unassembled and assembled one dining table set for 6, 2 beds, 1 couch and 20 boxes all under 3 hours with stairs! I was so amazed - I can’t recommend them enough! Book them book them book them!
Safaa Rauf
Safaa Rauf
01:37 16 Jan 24
Jerry and Sam were awesome. My moving company will definitely forever be Graceful Moves Moving and Storage, very please and happy.
Doris Silva
Doris Silva
20:20 13 Jan 24
Very professional and did not waste any time. They carefully protected my belongings and placed them exactly where I asked them to be placed. I would use them again.
R.G. Keener
R.G. Keener
21:16 12 Jan 24
I used Graceful Moves for my local move. They were great - quick, on time, respectful and polite. The price was very fair and they took great care with my belongings. Highly recommend.
Beth Davis
Beth Davis
08:17 07 Jan 24
Both Darius and Jonathan were great and helped move. They were very professional and packed everything with care. I was a little surprised how much care and packing they did with all the objects which I was not used to having moved around in college without much care for the safety of objects.
Matt Ebert
Matt Ebert
20:11 05 Jan 24
Amazing move team! They moved us from our town home, into a house two hours from Houston. They were clean and efficient. And very respectful. Highly recommend! Very hard working
Andi Tieszen
Andi Tieszen
22:07 30 Dec 23
Darius and Johnathan were prompt, professional and patient with me during this move. It was like I was with old friends. Just Excellent. I will definitely recommend them and your company.
William Hatchet
William Hatchet
00:08 16 Dec 23
I had scheduled a move with Graceful Moves on November 27th. The movers arrived late due to an internal system issue but they certainly made up for it the moment they arrived. The team lead was Jerry and he had over 30 years moving experience. He knew exactly what to do and accommodated all my requests and suggestions. They carefully wrapped all my fragile items and labeled the boxes according to the room they came from. He knew exactly how to carefully handle and pack my large OLED TV. He expertly directed the other movers and there was no lollygagging. They had my stuff packed and loaded within a few hours and unloaded even quicker. They assembled my adjustable bed frame and mounted my TV back on the stand and he even took some extra time adjusting it for the proper viewing angle.The owner Greg met with me at my new home to address any questions or concerns and ensure my complete satisfaction. I highly recommend Graceful Moves for any of their services.
Jim West
Jim West
17:52 05 Dec 23
Quick
Simplejack
Simplejack
20:13 26 Nov 23
We had scheduled movers for 8:00am Saturday Morning. They were a no-show. We called Graceful Moves and they were at our apartment in a couple of hours. The crew of two were neatly dressed and polite. They took time to protect the furniture and they worked very quickly. They did not have an idle speed. Price was right inline with what I was paying. No hidden charges. Very pleased. Great job Graceful Moves
Michael Doerrig
Michael Doerrig
01:22 26 Nov 23
Friendly welcome hospitality
Kimberly Sutton
Kimberly Sutton
03:40 07 Nov 23
Great service when I called to schedule. An awesome perk is that Graceful Moves provides wardrobe boxes and moves any hung clothing to and from the box! Johnathan and Jerry were careful, quick, and professional. Would recommend and will definitely use Graceful Moves in the future.
Allison Howard
Allison Howard
20:30 31 Oct 23
There aren’t enough stars to accurately rate how fantastic our crew was! Jerry, Shane and Fir were stellar! They took great care to wrap and protect our belongings while also working quickly (especially amazing given how hot and humid it was!) and making sure everything got to the right place on our complex move. Their Tetris skills are out of this world and they made sure everything fit with room to spare - quite the feat!! Beyond that, the guys were just fantastic people and made the whole process enjoyable. It was truly a pleasure to work with them. Cannot recommend highly enough!
Theresa Winters
Theresa Winters
05:01 28 Oct 23
Everyone we interfaced with was friendly, helpful, and professional--- the agent, the dispatcher and the moving team! The agent made an estimate based on our description, and he provided helpful advice on how to do things that would keep the cost down. The dispatcher kept us informed and got the moving team there on time. Our shipment was to be dropped off at three different locations. So they loaded the truck so they could easily identify what was to be delivered and in what order. When they dropped off the third load, we knew that each recipient had been pleased with the delivery. The delivery team had made the three deliveries with zero damage and breakage. Further, because of the smart advice from all 3 branches of the company our final cost was lower than the estimate. They were so good that we can recommend them without reservation!
William Scott
William Scott
18:10 27 Oct 23
Graceful Movers worked very diligently to move us. They were on time, worked quickly, and delivered with the utmost professionalism.
connie pratt
connie pratt
17:57 27 Oct 23
I’ve moved over 15 times and this was by far the best experience I’ve had beginning to end. From the initial call/on line for quote to the move itself each step was a 10! The crew was phenomenal professional quick and took care of my stuff.
Sean Sager
Sean Sager
16:57 26 Oct 23
Movers were on time, communicated before arrival.They introduced themselves, politely listened to my 89 year old moms concerns and quickly moved all the belongings.Price was fair no hidden costs.Would recommend this company and use again if needed.
Becky Hanson
Becky Hanson
19:11 24 Oct 23
I had a great experience with my 3 movers! They worked fast and were very helpful! I would highly recommend! Definitely will use them again the next time I moved! Thanks again y’all!
Loc Queen
Loc Queen
23:04 21 Oct 23
Graceful moves did a fabulous job moving us to our new home.I am Immune Compromised and have many sensitivities to dust and other things involved in a move. They were so good in coming up with solutions to work around these sensitivities and did a fabulous job. The handled our furniture with great care. We highly reccomend them and we would definitely use them again.
Mara Matney
Mara Matney
23:44 11 Oct 23
Graceful Moves was great! The guys were professional and wrapped everything up well. Great experience with them!
Mikayla Brennan
Mikayla Brennan
19:39 07 Oct 23
Darius, Mack and Clemont were awesome! Large, in town move started at 9am, done my 5, nothing broken, everything set up as requested. I'll use then again for sure!
Steven Bassett
Steven Bassett
22:18 02 Oct 23
Graceful Moves Moving & Storage is hands down the BEST moving company I have ever used in the Houston area! Kevin and Firr (spelling) were the two most professional and respectful gentlemen I have worked with in terms of movers. They stayed under time which was a bonus! There was no damage to any of my furniture which is a first! Moving forward I will only use Graceful Moves! HIGHLY RECOMMEND!!!
Brandi Kehoe
Brandi Kehoe
15:45 01 Oct 23
Professional movers, with great responsibility and the crew is very cooperative and friendly....Anyone looking for movers should really go with these company
Wasiq Ali Sadiq
Wasiq Ali Sadiq
17:23 30 Sep 23
This is my 2nd time using the company and they are very attentive to your needs. Great customer service and response time. Quotes are reasonable. Highly recommend them for your moving needs⭐️⭐️⭐️⭐️⭐️
Karen G.
Karen G.
20:16 29 Sep 23
Jerry and his crew were excellent. Definitely will recommend and use them again
Jimmy Galvan
Jimmy Galvan
23:38 23 Sep 23
The 3 gentlemen were extremely professional, courteous and hard workers. They were easy to talk with. Above all they were attentive and careful with all the items during the move (going down 3 flights of stairs to their box truck).I highly recommed for anyone looking for a moving service.
Walter Fortune
Walter Fortune
18:47 20 Sep 23
Very professional! Great communication, the movers showed up on time, and they handled my things with great care.
Nick Colbert
Nick Colbert
15:55 12 Sep 23
The service was exceptional from the excellent consistent communication with dispatch to the movers working together as a team and being professional! I am so grateful and very pleased we chose Graceful Moves! They couldn’t have chosen a more accurate name! They were such a blessing!
Anson Cotton
Anson Cotton
03:10 05 Sep 23
Very impressive company! They notified me through text to inform me about arrival time( punctual) The workers was very polite ,respectful and courteous They entered my home with Vivid information and request signatures at the beginning and the end of service Explaining the nature of the move , liability and responsibility.The guys asked did I have any questions or concerned . They proceeded to securing my items for the move .Very neat ,worked promptly. I highly recommend this company as your next moving experience! May God continue to bless this company.Thanks again for great and outstanding service!😁
Norma Jackson
Norma Jackson
03:32 04 Sep 23
Kevin and Devin were amazing! So efficient, polite, professional and wonderful to work with! All of our things were taken care of so well and everything was wrapped to prevent damage. They were very detail oriented and I would recommend them to anyone!
Jenny Jacobs
Jenny Jacobs
20:29 26 Aug 23
We had the best move! This team brought the upmost care of our house items and great humor. It was the best experience!!!
Jessica Rios
Jessica Rios
23:36 19 Aug 23