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Privacy policy

CALL US AT 713-280-7990

Privacy Policy

Last updated: 18 May 2022

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.gracefulmovestx.com Website (the “Website”) operated by Graceful Moves, LLC, a(n) Limited Liability Company formed in Texas, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of informationSpecific piece of information
Identifying informationName
Identifying informationPostal / Shipping address
Identifying informationBilling address
Identifying informationPhone number
Identifying informationIP address
Identifying informationEmail address
Identifying informationUser provided information about their move.
Commercial informationRecords of personal property
Internet or other electronic activityBrowsing history
Internet or other electronic activitySearch history
Internet or other electronic activityInformation regarding your interaction with our website or application
Internet or other electronic activityInformation regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please call us at 713-280-7990.

WHY CHOOSE US?

“Make Your Next Move A Graceful Move”

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CUSTOMER REVIEWS

This is my 2nd time using the company and they are very attentive to your needs. Great customer service and response time. Quotes are reasonable. Highly recommend them for your moving needs⭐️⭐️⭐️⭐️⭐️
Karen G.
Karen G.
20:16 29 Sep 23
Jerry and his crew were excellent. Definitely will recommend and use them again
Jimmy Galvan
Jimmy Galvan
23:38 23 Sep 23
The 3 gentlemen were extremely professional, courteous and hard workers. They were easy to talk with. Above all they were attentive and careful with all the items during the move (going down 3 flights of stairs to their box truck).I highly recommed for anyone looking for a moving service.
Walter Fortune
Walter Fortune
18:47 20 Sep 23
Very professional! Great communication, the movers showed up on time, and they handled my things with great care.
Nick Colbert
Nick Colbert
15:55 12 Sep 23
The service was exceptional from the excellent consistent communication with dispatch to the movers working together as a team and being professional! I am so grateful and very pleased we chose Graceful Moves! They couldn’t have chosen a more accurate name! They were such a blessing!
Anson Cotton
Anson Cotton
03:10 05 Sep 23
Very impressive company! They notified me through text to inform me about arrival time( punctual) The workers was very polite ,respectful and courteous They entered my home with Vivid information and request signatures at the beginning and the end of service Explaining the nature of the move , liability and responsibility.The guys asked did I have any questions or concerned . They proceeded to securing my items for the move .Very neat ,worked promptly. I highly recommend this company as your next moving experience! May God continue to bless this company.Thanks again for great and outstanding service!😁
Norma Jackson
Norma Jackson
03:32 04 Sep 23
Kevin and Devin were amazing! So efficient, polite, professional and wonderful to work with! All of our things were taken care of so well and everything was wrapped to prevent damage. They were very detail oriented and I would recommend them to anyone!
Jenny Jacobs
Jenny Jacobs
20:29 26 Aug 23
We had the best move! This team brought the upmost care of our house items and great humor. It was the best experience!!!
Jessica Rios
Jessica Rios
23:36 19 Aug 23
Amazing moving company
Immigration Papers
Immigration Papers
15:45 19 Aug 23
Guys were so nice, quick and did a great job!
CLeo861
CLeo861
12:54 17 Aug 23
Sam, Clemont, and Ruben did an excellent job. Will be using this company for future moves.
Josh Woodard
Josh Woodard
01:09 13 Aug 23
HIGHLY RECOMMENDI have used Graceful Movers 3 times now. They are absolutely wonderful and made a stressful time much easier. Their team of movers is always on time, professional and super polite.Graceful Movers is very fare priced.The care they give to my belongings is wonderful. With multiple moves, not one thing has ever been damaged.
Adriane McWeeney
Adriane McWeeney
19:48 11 Aug 23
I don’t even know where to begin these guys moved us into Cypress with a smile on her face and in this heat! Greg and Shane unloaded the massive amount of things we had and not once did I feel like they couldn’t handle the workload. Thanks guys and I will never have to lift another thing again leave it to these professionals!
Gina Chavarria
Gina Chavarria
22:45 09 Aug 23
So grateful that I chose to make my move with Graceful Movers. Greg and Petrick kept good communication about my move. The two movers Dee and Devon were great! They were on time and fast with my move. Will use them again in the future!
Ms. T
Ms. T
17:18 08 Aug 23
The Graceful movers Nolan, D, and Sam were very professional and did a great job with our move! They were very careful with all of our belongings! We would recommend Graceful Movers to all! Thank you!!!
Bunnie Adkins
Bunnie Adkins
03:38 06 Aug 23
Dee, Sam & Nolan were fantastic! They were very careful with all our furnishings. Made moving in July bearable. Highly recommend Graceful Moves Moving and their skilled movers Dee, Sam & Nolan!
Kathy Stilwell
Kathy Stilwell
01:22 01 Aug 23
Kevin and flex were awesome , very professional let us know everything in detailed along the way extremely satisfied.. This is the first time we’ve ever use movers We were so so so very impressed. These guys got in when they said they were going to for appointment time , they did not lose steam from the beginning, Four hours later our stuff was packed , moved unpacked, and set up. Everything went as smooth as I would have hoped Thank You Graceful Movers. Thank you personally Kevin and Flex. We WILL Use them again and will recommend the company and those young nen!!!!☺️☺️☺️Eric and Cena BrownCould not figure out how to add another review with out deleting the original one with Kevin and Flex. Second time ordering with Graceful movers and I again was NOT DISAPPOINTED at all . Very polite men that was extremely respectful, fast surveying what needed to be completed and knocked it out with no problem. I even asked them if they could pick up some containers that were too heavy for me. Each time I received a “ sure can“ 😊. I moved from one unit up stairs to another upstairs unit, I plan on staying here for a while but best believe if and when I move , I will be using Graceful movers. Sam and Jeremy, from the bottom of my heart Thank you!!! Cena Grimes!!
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02:24 30 Jul 23
Sam and Jeremy were amazing. Despite the heat, they kept smiles in their faces and kept plugging away. Super efficient, very careful, friendly, and very competent. These guys were amazing.
Amy Miller
Amy Miller
22:24 29 Jul 23
This is my 3rd time using Graceful Moves, and this time it was for my Mom. Their communication leading up to the move was great and very detailed, as always. I will continue to use them for future moves and recommend to friends and family members!
Chans Thomas
Chans Thomas
00:55 29 Jul 23
The guys were great. They were very careful of our things. I didn’t see them taking any breaks. They filled the truck to the fullest. Very polite. We couldn’t have asked for better service. We will definitely recommend your service and movers!!! You need more than stars to rate the super performance they did!
Edie Richey
Edie Richey
23:15 28 Jul 23
Moving is never easy and in this heat it's hard. A few frustrations on the movers end. But the movers worked hard to get everything in the truck.
Diana Martinez
Diana Martinez
18:36 28 Jul 23
Great work. Careful movers, nice people
Stephen Smalley
Stephen Smalley
17:38 28 Jul 23
The guys were excellent: very respectful and they hustled!
Michele Cooper
Michele Cooper
19:32 25 Jul 23
This company does a great job. This is the second time I have used them and both times they were professional, prompt, careful with my belongings, and friendly. They did an amazing job, and the guys that did the move were absolutely fantastic. They arrived on time, made sure everything was safe, wrapped, and protected; disassembled and reassembled everything without issue; placed everything exactly where I asked, and even helped assemble and put up a new mattress at the second location. I can not recommend this company highly enough. Excellent work!
Eric Bellah
Eric Bellah
17:50 24 Jul 23
The movers were great and fast. Honestly they could have used a 3rd man as it was super hot, that should have been thought about. The guys were kind and nice and put everything where I wanted to be.
Ashlei Brooke Parks
Ashlei Brooke Parks
22:39 22 Jul 23
On time, fast, polite, I will use them again
Rebecca Olbrych
Rebecca Olbrych
15:52 20 Jul 23
Great team work on time and finished in record time. Super polite it was a pleasure not used to such amazing customer service. Highly recommend
Deb Kendall
Deb Kendall
00:49 20 Jul 23
Kevin and Devonne went over and above to help us move today. Very professional with all the complications they had to endure. I would recommend Graceful movers. Very good value as well.
Michelle Jensen
Michelle Jensen
02:05 18 Jul 23
The team was quick, careful, friendly, and professional. I am very happy with the service I received!
Carol Pflueger
Carol Pflueger
06:57 16 Jul 23
Guys were great! Great care packing fragile items!
Scott Beachman
Scott Beachman
17:49 12 Jul 23
Great service and was very quick and nice
Jonaé Foxworth
Jonaé Foxworth
13:50 12 Jul 23
This was by far the best moving experience I’ve had to date—from the knowledgeable conversation and follow-through from Ryan, the move consultant, to the care and courtesy shown by the moving team comprised of Kevin,Joel, and Nolan. I was moving out of a storage unit and was provided a conservative estimate in terms of time needed to complete the move, with assurance that if it took less time, I would only be billed for the actual move time and that the team moving me would work diligently to complete ahead of schedule. The moving team arrived on time, did not start the clock until they had seen the unit, took care with my belongings, adding shrink wrap and blankets as needed, were mindful of walls (especially with tight corners), reassembled furniture timely that they had not taken apart, and completed the move well under the quoted time and in line with my timing expectations! This has been my primary issue with other moving companies recently that appeared to be “milking the clock” for additional billing hours. I will definitely use Graceful Moves again for any local moving needs!
Mystix Shadow
Mystix Shadow
13:49 08 Jul 23
Excellent service! Second time using these movers.
Janeth Paxtor
Janeth Paxtor
03:39 02 Jul 23
Clemont and Devin were awesome. Would totally recommend them for your moves. Fast, safe and efficient.
NME Michael
NME Michael
23:10 29 Jun 23
Derek and team were nice and courteous and very fast in service and they did the job well and moved everything intact. Calling Graceful Moves is always a pleasure and you get treated nice and calls get picked up right away. Pricing is good and I used them second time in 3 years. I will always use them as long as I have the feature to not use anyone else.
Puneet Saggar
Puneet Saggar
20:34 28 Jun 23
Kevin, Devin and Jeramy came in quickly had everything wrapped and in the truck in no time!Very respectful and attention to detail with the whole move. I highly recommend using this company!
Kathy Hutchinson
Kathy Hutchinson
17:02 28 Jun 23
We have moved 6 times and this is the most professional and best priced move we ever had
Jonathan Barnett
Jonathan Barnett
00:41 26 Jun 23
I had an amazing experience with graceful movers and I cannot recommend them enough!! Jeremy and Bryan were so kind and helpful and went above and beyond to make the experience great! Definitely going to use them again for any future moving needs!!
Natalie Holliday
Natalie Holliday
19:40 19 Jun 23
This is my second time using this company and I will use them again. Professional, punctual and friendly. Price is competitive. I recommend them for your next move.
Shelia Fitzgerald
Shelia Fitzgerald
18:15 15 Jun 23
This is my 2nd time using Graceful Moves. They are always professional, friendly, hardworking and DESERVE A TIP PEOPLE!! Shout-out to Sam and Clemont for providing amazing customer service despite the 100°F summer day!!
Vicki Everest
Vicki Everest
01:03 15 Jun 23
I’m not usually a guy to leave reviews. But, we used GM for a move this last week and they were excellent. Very professional. Very kind and respectful. They handled our stuff with care and precision. Highly recommend.
Benjamin Onda (Bonda)
Benjamin Onda (Bonda)
20:51 12 Jun 23
Darius and Sam did an awesome job and we appreciate everything they did
Annie Smith
Annie Smith
16:12 10 Jun 23
The guys were amazing. They actually made moving fun. I would recommend them to anyone moving. Jeremy, Shane, Brian and Devin were awesome.
David Swick
David Swick
21:41 09 Jun 23
Darius and Shane were amazing! They really were professional, quick and helped me with a huge problem that my new apartment created! They were also super friendly and nice!
Bree Small
Bree Small
20:33 08 Jun 23
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Professional customer servants is what we are and moving is what we do. We exercise Honesty, Integrity, and Transparency at all costs.

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Based on 558 reviews

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